Shipping Policies are a requirement for all Sellers on Discogs.
Once you know what you want to charge for shipping and you’ve got your rates handy, all you need to do is add them into the Shipping Policy editor. Take it one step at a time by starting local before branching out into setting up international shipping zones.
Follow along step-by-step as we set up a domestic Shipping Policy for the Netherlands using rates from the national postal service, PostNL using a weight-based method.
Hit ‘Save Changes’ at the top-right of the Shipping Policy editor at any time during your setup process to ensure you don’t lose any work.
Editor’s note: This post was updated on March 22, 2021, to reflect updates to the Shipping Policy editor.
1. Head over to your Shipping Policy editor.
2. You’ll first be guided to set up a Shipping Policy for your country
Your Shipping Policies will be preset into three categories: Your country (a domestic Shipping Policy), your continent, then Entire World.
In this example I’m creating a new Shipping Policy for my domestic region, The Netherlands.
Please note, these presets do not contain any shipping methods or shipping rates. You will still need to input your preferred shipping rates in each region.
3. If you’d like to offer Local Pickup or Free Delivery, check these boxes and enter the amount for Free Shipping to apply
4. Select the Shipping Service and give your method a Service Name
Choose from Economy, Standard, or Express; select the one most applicable to the service type you’re using. In Service Name, you can call your method whatever you like with the free text field.
5. For a “Complete” Shipping Method, ensure ‘Order subtotal is 0.00. Adjust business days to deliver as necessary.
6. Enter your shipping weight ranges and costs
I’m entering example weight ranges and shipping rates here, these will depend on the shipping provider you choose to go with. Note that the final range covers all orders 2000 grams (2 kg) and up with a ‘Flat rate’ of €15.00.
An ‘and up’ price for the final line is essential for the method to be considered “complete”. You can also use the ‘Per Each Additional’ option instead of a ‘flat rate’ to charge an incremental amount per additional weight range or quantity of items added to an order.
9. Save your shipping method.
Save your policy. Save your policy. Save your policy! It bears repeating; this is super important. Save your policy.
The save button is at the top-right – no matter how far down your scroll down or up it will stay there. After you hit save you’ll get a confirmation on the left ‘Your policy has been saved’. You can save any time during the setup process.
As you can see after I saved, the toggle on the right side of my Netherlands Shipping Policy slides to the right and turns green. This means this Shipping Policy is enabled.
11. View your Shipping Policies as Buyers see them
To see what your Shipping Policies look like to buyers and browsers on the marketplace, click ‘My Store’ at the top-right of the Shipping Policy editor page. This will take you to your storefront, where you can see your shipping rates applied to your listings. You can see the full list of your Shipping Policies by clicking ‘Ships From’ at the top of the page. This will show you shipping rates to your country. To see shipping rates to any other country, click the dropdown menu at the top of this pop-over and select the country you wish to view. As long as you have a valid Shipping Policy set up for that country, you’ll see all the rates here.
Things to Consider
Where you ship to.
Your listings will only be shown to shoppers in countries you select in your Shipping Policies, so set them up wisely. Obviously the more countries you ship to, the bigger the pool of buyers.
Each Policy needs to have at least one complete method.
Within the Policy for each country or region you ship to, you must have at least one method to cover all potential orders. That means ‘All my items’ is selected under ‘Method applies to’, Order subtotal is $0.00, and the final line of the method uses ‘and up’ with either a ‘Flat rate’ or amount ‘Per Each Addtional’ item(s) or weight range. The example in this post is for a ‘complete’ method. This is really crucial to keep in mind as your Shipping Policy will be invalid without this one all-encompassing method, meaning your listings may show to some or all buyers as unavailable in the marketplace.
Factor in the cost of packaging materials
If you want to pass the costs of packaging materials onto your buyer, include these in your shipping costs. To do this, you could average how much you spend on packaging for a typical order and add it to your shipping costs (for example, if you’re setting up your methods by weight, add a few extra dollars to each weight range).
If you’re new to Shipping Policies and trying out the editor for the first time, try setting up a domestic shipping policy first. Chances are there will be a smaller variance in prices for local(-ish) shipping and it’s lower risk in case anything goes wrong with your set up.