marketplace updates faqs

Discogs Marketplace Updates Announcement FAQ: Your Questions Answered

Earlier this week, we made an announcement about upcoming updates to the Discogs Marketplace, including the requirement for sellers to have Shipping Policies set up for all orders by October 1, 2020, and make adjustments to payment options. Understandably, as with all change, this prompted a lot of questions and concerns from sellers and buyers alike about how this would affect the way they transact in the Marketplace and how to protect their stores on Discogs.

We hear your feedback and want to assure you that we’re taking it on board. We’ve put together our responses to some of the most commonly asked questions and concerns around the announcement.

Discogs now caters to hundreds of thousands of music sellers of all sizes, from record shops to private sellers with warehouses-worth of inventory to passionate collectors wanting to offer a few records to make space for new finds. We understand that adding Shipping Policies may not seamlessly fit into the current habits of all sellers, but evidence of the benefits is undeniable. By appealing to the way buyers are used to — and generally prefer — shopping online, you will keep customers coming back and reduce the number of canceled orders, abandoned transactions, and non-paying buyers.

These changes help us ensure the sustainability and longevity of Discogs so we can continue to support the biggest network of music buyers and sellers on the internet, as well as allow us to continue improving the platform and keep music data open, free, and archived forever.

We’re continuing to make improvements to Shipping Policies — including the editor and the way shipping is calculated — to ensure the best, most comprehensive coverage for your orders. In August 2020, we’ll be introducing more improvements to the editor which will allow more flexibility to how you set up your Shipping Policies.

Thank you for sharing your thoughts. We’ll be adding and addressing more common questions here as we see them come in. We’ve separated FAQs into Shipping Policy, Payments, and General.

Shipping Policy FAQs

My favorite thing about Discogs is the interaction I get with customers. Will this be lost with shipping rates automatically applied?

That interaction and communication are also some of our favorite things about Discogs, too, and we hope you continue to have those conversations. By automating the shipping, the other hope is that you’ll be able to spend less time negotiating shipping rates or awaiting payment so you can spend more time connecting over the music you love.

You’ll likely still get messages from buyers before they decide to proceed with their order or payment, it’ll just be structured a bit differently.

How does it work for larger orders with combined formats? Will Shipping Policies automatically add all the shipping amounts together?

The upcoming product improvement in August will help calculate combining formats in a single order better.

Default weights offered in Discogs are not totally accurate.

As with all averages, the default weights will never be 100% accurate, but you can edit item weights to ensure they match your inventory more closely. Bulk-updating weights via a CSV upload is also super simple.

Will Shipping Policies be applied to merged orders?

Yes! Shipping Policies apply to merged orders and orders generated after accepting an offer. The policy automatically applies to the merged order (where one is applicable).

I like to offer discounts to buyers I have a relationship with or when a large order is placed. Will this still be possible with Shipping Policies?

The buyer can place an order but opt-out of direct payment, so if you and the buyer have a shared understanding, they can hold off on payment after placing an order and you can override the Shipping Policy to set a discounted rate.

If you’d like to give your buyer a discount after they’ve paid, you’ll be able to give partial refunds on shipping so you can still pass on discounts to buyers (Discogs fees will be credited on all refunds). If you’re concerned about losing out on PayPal fees when you offer a partial refund, you can adjust the amount to factor this in.

You can also set up Free Shipping for orders over an amount determined by you in your Shipping Policies. This is a real driver for buyers. Sellers who offer Free Shipping have a banner displayed at the top of their Seller Profile with the amount a buyer needs to spend with them to qualify for free shipping. We’re increasing the visibility of free shipping in the Marketplace over the coming weeks.

I offer my customers multiple options for Shipping in my Seller Terms and after they check out at the moment. Will I still be able to do this?

Yes, Shipping Policies can be as detailed as you want. For example, you might want to offer a fast but expensive option, and a cheap but slower option for shipping — you can set up your Shipping Policies. The buyer can choose which they prefer in a dropdown at the checkout.

Shipping Policies allow set rates for a whole country. How does this work for price variances within the same country?

We don’t have a simple solution for countries with multiple zones and rates that vary by postcode. We understand that no Shipping Policy is ever going to be perfect for every situation, and while many sellers are used to a one-to-one approach to formulating shipping prices, we encourage you to view your orders over a set amount of time (e.g. a month or year) and find average pricing for a region.

We’re talking to sellers who’ve successfully implemented Shipping Policies in and for countries where this is an issue, and we hope to offer guidance on this soon.

As a CD seller, I often (though not always) prefer to ship without jewel cases. How is this possible with Shipping Policies?

If the buyer makes an order and requests you send their CDs without jewel cases before payment, you can override your Shipping Policy to adjust the amount you charge for shipping without cases. If the payment has already been made, you can offer a partial refund on shipping.

I like to offer insurance on some orders. Can I still do this?

There’s no feature planned for this right now. You can set up a method for alternate rates that include insurance in your Shipping Policies to apply to orders over a certain amount.

Will buyers be more likely to bypass Seller Terms?

We’re not moving or removing Seller Terms. They’ll still be present on all listings pages, and we continue to recommend that all buyers view Seller Terms before placing an order.

Will the option “shipping costs determined by you” be removed?

Yes. You’ll need at least a basic Shipping Policy that covers all your listings.

As a seller, can I still opt out of a sale? How can I avoid buyers with low feedback ratings?

You can get ahead of this in your Seller Settings by setting a Minimum Buyer Rating. You can also set a Minimum Order Total threshold to ensure you’re not packaging for peanuts (the feature will be available soon).

If an order comes through and you want to opt-out, there is always the option to cancel the order and offer a refund.

How do I ensure packaging is covered in my policy?

Setting up your Shipping Policies by weight is the best way to account for packaging. If your packaging weight is about 200g, set your 1kg rate up to 800g. You can also ensure it’s included in your pricing (e.g. if it generally costs $7 to ship one LP but the packaging for that LP adds $4 once you account for bubble wrap, stiffeners, etc., then the shipping cost is $13).

I like to have time to double-check that I have the item in stock before finalizing an order.

This buffer isn’t available with Shipping Policies, but one of the requirements of selling on Discogs has always been that you have the item available for sale available for immediate purchase and part of a confirmed inventory, as per our Sales Transaction Policy.

We understand many sellers manage inventory across several platforms (including in-store). We’re working on removing the option to leave feedback when an order is refunded.

Setting up Shipping Policies creates more work for me.

Shipping rates are far from the most fun part of selling online, but they are a necessity, whether you do it at the start or the end. By inputting your Shipping Policies upfront, you avoid the manual work of adding, weighing, and adjusting the shipping for every single order. While we understand this doesn’t scale completely for all sellers, for most, it saves a lot of time and effort compared to managing the shipping for each order individually.

Payments FAQs

How will refunds work if the buyer changes their mind after payment, if the seller can’t find the record, or if the item is returned for a refund?

This will work much the same as now: the seller issues a refund, then the portion of the fee and taxes will be recalculated and returned back to the buyer.

Why is Discogs narrowing down payment options to PayPal?

We have explored expanding a managed payments platform with Discogs Payments, but have identified several fraud and security risks that put both our sellers and Discogs at risk for collecting payment. We will continue to evaluate solutions that allow us to provide safe, secure transactions for everybody.

PayPal also covers (close to) worldwide payments. Other payment providers simply do not have the same coverage, security, and flexibility to allow us to eliminate invoicing. With PayPal, you can pay with a credit or debit card without having an account.

PayPal also ensures that we are compliant with financial regulation around marketplaces. Discogs, as a marketplace facilitator, is expected to collect taxes and know all finances coming through. This creates the potential for us to face high financial penalties. We’ve also found it’s putting a burden on our engineering team to develop finance tools instead of working on improvements to the Discogs platform itself.

Will a deeper integration with PayPal mean that there will only be one shipping address to follow (e.g. not different shipping addresses on PayPal and in Discogs Buyer Settings)?

This won’t be immediately addressed with the upcoming changes, but we’re aware this is an urgent issue, and we intend to address it very soon.

In the meantime, we’ll be redoubling our efforts to ensure buyers are aware how important it is for their PayPal and Discogs addresses to be correct and match. We’ll also ensure any negative feedback incurred by the seller as a result of address discrepancies between the buyers’ Discogs and PayPal accounts (from the buyer to seller) is reviewed and removed.

General FAQs

Is Discogs preparing to sell?

No. Discogs is not interested in selling or becoming absorbed by another company. These changes are being introduced to ensure the longevity of the marketplace and database, as well as make sure we can keep improving the experience for buyers, sellers, collectors, casual music fans, and all browsers who come to the site.

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26 Comments
  • Aug 13,2020 at 08:23

    This is a stupid idea. You are essentially handing PayPal a monopoly for all payment transactions. Many people in the euro zone use IBAN payment because it is free. There are no fees. There are also no tax collection issues for transactions inside the EU. If discogs forces everyone inside the EU to pay with PayPal, you are removing consumer choice, and hindering free trade. There may be grounds for a legal challenge on this basis.

    One disgusting aspect of this debacle is the language you’ve used to describe these changes, the horrible spin you’ve put on it, like it’s for our own good. One has to wade through reams of unnecessary verbiage before getting to the nitty gritty: “PayPal is compulsory and the only option”. All this sanctimonious nonsense about safety and security and the needs & desires of the customer in the text. All Utter Rubbish!! This choice is clearly not in the interests of discogs customers.

    I challenge discogs to do a poll of its users: a simple Yes/No vote on a PayPal monopoly.

  • Aug 12,2020 at 18:17

    ENGLISH: For me, this policy that they will establish will be the Armagedon or the fall of discogs (as happened with GEMMS), the small sellers will not be able to survive and the buyers would have to pay what they put in, this is the policy of “The Big Conglomerates and Giant Companies “, impose their conditions to crush the little one in one way or another; They want to eliminate all this trade of small sellers, they are a stone in the shoe, and thus more unemployed or without work or with low income, the idea is to impose the junk trade (that lasts a short time and is bought again under their terms) . In my case it helps me to have more than one address, since it is the only way to buy at a decent and reasonable price (shipping costs to CHILE are very high, often 2 to 3 times the cost of the item), if They implement these new policies, I will have to stop buying at a reasonable price, since with the current situation (of Covid-19) I do not have secure monthly income, which means not buying LPs, CDs, etc.
    SPANISH: Para mí, esta política que establecerán será la debacle o la caída de discogs (tal como pasó con GEMMS), los pequeños vendedores no podrán sobrevivir y los compradores tendrían que pagar lo que le inpongan, esta es la política de “Los Grandes Conglomerados y Empresas Gigantes”, imponer sus condiciones para aplastar al pequeño de una u otra forma; todo éste comercio de pequeños vendedores lo quieren eliminar, son una piedra en el zapato, y así más desempleados o sin trabajo o con bajos ingresos, la idea es imponer el comercio chatarra (que dure poco tiempo y se compre de nuevo bajo sus términos). En mi caso me sirve tener más de una dirección, ya que es la única forma de comprar a un precio decente y razonable (los costos de envío a CHILE son muy altos, muchas veces 2 a 3 veces el costo del artículo), si se implementan estas nuevas políticas, tendré que dejar de comprar a un precio razonable, ya que con la actual situación (del Covid-19) no tengo ingresos seguros mensuales, lo que implica no comprar LPs, CDs, etc.

  • Aug 12,2020 at 16:47

    It is far too set fixed prices for postage. They change constantly as different service providers compete. It is complex and very fluid. I think this is a disaster. I cannot see how I can sell without incurring greater costs/losses over and above significant Discogs fees, PayPal fees, PayPal currency conversion fees. The Royal Mail print a postage facility is bug ridden and has rarely worked properly. Therefore, I consider Paypal an expensive and unreliable choice. Furthermore, if a buyer selects buyer protection (why wouldn’t they) , I get charged extra for cover already covered by the Royal Mail insurance. You are now extorting tax from my buyers regardless of whether it actually needs to be paid. Some countries don’t tax second hand records which were already taxed when they were originally sold. Furthermore many States in the US, have a minimum amount before tax is applied. As a small volume private seller, I sell less than this threshold. There is no mechanism for Discogs to refund the sales tax to the buyer. This is extortion or theft. I wrote to Discogs for an explanation. No reply to date. Registration is difficult on Discogs at the best of times. You waste a lot of time trying to match with the many releases. Lately, there have been over-zealous Discoggers removing important data, merging releases without any comeback or explanation. Market Place violations are another area where they are too keen to issue without any reasonable explanation why. Many, many bugs have been there for years since I joined a long time ago. Nothing ever seems to get fixed. In my opinion, these bugs and everything favours buyers and disadvantages sellers. I have spent an incredible amount of time registering my collection on Discogs. It hasn’t been easy. Only to now discover, it may be unworkable when the changes are applied in early October. Like other sellers, I will have to reconsider whether it is feasible to sell on Discogs any more with the many time consuming registration idiosyncrasies, enforced shipping policies and eternal bugs. You have taken a lot from me in fees but I don’t feel it has represented value for money.

  • Aug 12,2020 at 15:05

    With regards to Paypal, they charge incredibly high fees in Australia (two to three times higer) compared to credit cards and debit cards which offer the same level of buyer protection, nothing different. We have many customers who do not like to use Paypal for a variety of reasons and as a seller who does not use Paypal we don’t want to be forced down such a path. We have been an active contributor and seller on Discogs since 2006 and all of our processes are working very well for us. Why try to fix something that isn’t necessarily broken?

  • Aug 12,2020 at 11:12

    Is Discogs going to be sold? They say no but I am skeptical. Plus now they are in Paypal’s pocket, like everyone else online. They probably will be sold to eBay or PP or some investment group. It’s the way of money. I wish they would offer an IPO to us, maybe an early one to trusted users, so we could get a piece of the action. All this talk about the passion of collecting and customer loyalty, but really it is all about money.

  • Aug 4,2020 at 23:36

    I sincerely hope you will reconsider some of these changes and/or will stay listening to the community here. Thank you!

  • Aug 4,2020 at 23:30

    Eliminating the initial conversation with the buyer is not what will drive up my sales. Also, what about foreign buyers (e.g. Germany) that order a record from me (in the US), but want the record shipped to a US address to consolidate their orders there with a friend? The option to override any automation needs to be mandatory. Also, what about that example of someone ordering an expensive 12″, cancelling it and the paypal fees that won’t be refunded? Why do you hide current shipping policies somewhere in the seller terms? Why not make them more easily visible? Also, cosign on Covid effects, do you really think automated shipping policies and all the unsolved problems resulting from that will help right now?

  • Aug 4,2020 at 09:23

    Wow worst news ever. This will never work if the buyers wants more than one item. If this goes through then i hope it will be death of discogs

  • Jul 23,2020 at 09:30

    This will make it very difficult for me as a seller, mostly due to how different shipping rates and services for my local carrier, PostNord, work. I get the feeling this change is tailored to suit USPS users and (much) less so for international sellers. I basically have to set up a different shipping policy for every country on Earth, as this is how PostNord operates. Not to mention it is basically impossible to calculate beforehand how much a multi item package will weigh, and therefore cost, using PostNord.

    One of the reasons I use Discogs for selling was the flexibility, to be able to make sure you always got the correct shipping cost for every order. This will be much, much harder once everything needs to be guessed beforehand. I might have to look for other places to sell, unfortunately.

  • Jul 22,2020 at 16:55

    The shipping calculator is useless for international rates when an order includes more than a few items, so if this change goes through I’ll have to end international sales entirely. And fuck paypal, it’s difficult to believe anyone would voluntarily partner with them.

  • Jul 22,2020 at 16:41

    I tried to change the item weight numerous times and it never changed for me. Not good.

  • Jul 22,2020 at 14:20

    “If an order comes through and you want to opt-out, there is always the option to cancel the order and offer a refund.”

    Super problematic now that Paypal refuses to refund fees. If some zero feedback buyer from France orders a $1,000 boogie 12″ and I cancel, I’m out approx $45.

  • Jul 22,2020 at 07:05

    I don´t get it? Will paypal be the only option to pay ! No bank payments, No mobile payments (called Swish in Sweden) within your country ?

    A YES or NO answer to this please.

    I guess it´s no point stating RECONSIDER, this is already done/dealed with the horrible paypal.

  • Jul 22,2020 at 07:00

    What a mess ! It doesn´make things easier if I have to change the invoice and communicate with the buyer in each and every order. WHY NOT JUST HAVE AN SHIPPING WITHOUT CASE OPTION FROM THE START !?
    “““As a CD seller, I often (though not always) prefer to ship without jewel cases. How is this possible with Shipping Policies?

    If the buyer makes an order and requests you send their CDs without jewel cases before payment, you can override your Shipping Policy to adjust the amount you charge for shipping without cases. If the payment has already been made, you can offer a partial refund on shipping““

  • Jul 22,2020 at 00:52

    THIS NEW PROPOSED SYSTEM WILL NOT WORK!
    FROM EXPERIENCE I AM ONLY TOO AWARE THAT VARYING WEIGHTS, PRICES AND QUANTITIES CAN GREATLY EFFECT A POSTAGE CHARGE! HAVING A PRE SET SHIPPING TARIF WILL NOT BE ACCURATE, NOR WILL IT COVER PACKAGING (FOR WHICH I CURRENTLY ADD AN ADDITIONAL £1). IN ALL THE YEARS AS A SELLER AND BUYER IVE NEVER HAD A PROBLEM WITH DISCOGS SHIPPING METHOD, BUT NOW I DO!

    SET SHIPPING PRICES CANNOT BE ACCURATE AS YOU NEED YO ALLOW FOR TRACKED/SIGNED FOR DELIVERY AS WELL AS STANDARD SHIPPING….I CURRENTLY OFFER THE BUYER THE CHOICE! NEGOTIATING POSTAGE IS PART OF THE PROCESS AND I FAIL TO SEE HOW SET SHIPPING PRICES WILL HELP SELLERS.

    DIFFERENT COUNTRIES, WEIGHTS, PRICES, DESIRED COVER OPTIONS GREATLY EFFECT PRICES, HAVING A SET TARIFF WILL BE INACCURATE!!

    THIS IS WHY IVE NEVER OPTED FOR PRE-SET SHIPPING! TOO MANY DIFFERENT COMBINATIONS – I THINK AS A SELLER YOU ARE ENTITLED TO SETING YOUR OWN SHIPPING POLICIES – WHICH DOES ALSO ALLOW FOR PACKAGING AND ANY ADDITIONAL SHIPPING CUSTOMERS REQUIRE.

    SOMETIMES MY CUSTOMERS SPECIFY THAT THEY WANT EXTRA COVER, EVEN IF THEY DON’T ACTUALLY NEED IT…OR VICE VERSA.
    I DO NOT AGREE WITH THIS NEW SHIPPING METHOD, THERE ARE TOO MANY WAYS IT CAN UNDER/OVERCHARGE.

    ITS BAD ENOUGH YOU HAVE TAKEN OUR CHOICE AS A SELLER TO CANCEL A NON PAYING IRDER (WE NOW HAVE TO WAIT A MINIMUM OF 4 DAYS), BUT TO BE DETERMINING OUR SHIPPING – NOT ON, NOT EFFICIENT AND NOT NEEDED!! AS A BUYER I HAVE. O PROBLEM WOTH BEING INVOICED!!

  • Jul 21,2020 at 12:58

    How can I work this. My shipping costs to Europe for example. Looking at LPs / 12″ only. My rates:

    “EUROPE: Standard Air Mail
    1st LP / 12″ vinyl = £7.85 + £2.00 each subsequent LP / 12″
    1st 7″ vinyl = £4.75 + £1.00 each subsequent 7″
    REGISTERED AIRMAIL, PLEASE ADD £4.75
    THESE PRICES ARE FOR A MAXIMUM WEIGHT 2Kg PACKET.
    The cost of a 2Kg REGISTERED package to Europe is £16.00.
    For larger orders, please ask for quote.”

    These prices are for standard airmail, which works well for an order of 1, 2 or even 3 LPs, but for 4-7 LPs customers will be well overcharged. By Royal Mail the more records you order from UK to Europe, the cheaper the shipping price.

    By these standard airmail prices I quote, an order for 7 LPs approx 2Kg) will work out at £19.85, but I can ship a 2Kg standard airmail package to Europe for £13.50 or a Registered airmail package to Europe for £16.00

    With multiple orders, I weigh and charge the customer accordingly, depending on the value of the order and the buying history of the customer, by standard airmail or Registered airmail.

    Also, some box sets are very heavy and I say then in my listing ‘for shipping costs, please ask for quote’

    Any ideas?? This is really troubling me.

  • Jul 21,2020 at 04:02

    This is an impossible mission. Please consider. It can’t be done!! We can’t add shipping costs for the whole world. If you continue, I think a lot of countries will not be able to order anymore. For oursevles, we will only keep the possibility to order from major countries.

  • Jul 20,2020 at 11:36

    I will be going back to Ebay in October. The only reason I left eBay for Discogs is that we were able to create sales incentives such as offering the

    Buy 5 records and get the cheapest one FREE
    1-5 LPs £4.99 or up to 20 LP’s via courier for £10

    If the problem was that people couldn’t see the postage costs why don’t Discogs create a tab entitled “POSTAGE COSTS” instead of burying it within the seller terms.

    Why would a buyer look in seller terms for the postage costs?

    That is the reason people don’t see the postage costs. I find it a ridiculous excuse for ruining multiple sales. Anyone wishing to buy in bulk will be forced to pay postage on every item. It’s so wrong headed.

    Discog’s keeps mentioning refunding people to give them discount without taking into account that when we refund PayPal’s new policy is to keep the fee! Refunding is OK for Discogs because they’re not losing money.

    Another kick in the face for the sellers.

    What the hell is it with you guys? Why can’t you see how stupid this is?

    I will be going back to Ebay in October if I can not generate multiple purchases with this impending catastrophic sh*tstorm.

  • Jul 20,2020 at 07:57

    Nope, shipping policies are a fail because you get more payments with mismatched discogs / paypal shipping addresses. I just re-enabled a very simple policy as a test and out of two orders I got after, one is from a new buyer with a discogs address that doesn’t match their paypal, took less than a day to happen. Normally I can write a note to the buyer when invoicing reminding them to make sure their paypal shipping address is correct, and this has cut down this issue 99%. But with automatic policies, and zero communication before order/payment, this issue is back and it is a full on headache, plus with the paypal fee change, sellers lose money on refunds. Discogs needs to FIX THE F*CKING ISSUE WITH PAYPAL ADDRESSES ALREADY.

  • Jul 20,2020 at 04:47

    I just spend quite time setting my shipping policies to be calculated automaticly by weight and seems like it was a good decision :) so as as seller I’m looking forward to some improvements. As a buyer I got really tired of reading down all those shipping terms in different languages, different style, typing etc. Worst thing “ask for shipping prices” and no reply! Its a mess!!! All sellers should admit that, but more likely they will complain coz they are to lazy to add thier own shipping policies :)

  • Jul 19,2020 at 17:27

    Terrible idea. As a US based seller, I have automatic shipping costs enabled for US buyers. Which is fine for a half dozen or less records shipping via Media Mail. But for example I had a customer order 27 LP’s from me. He had to know postage costs, which I calculated at under $20 via Media Mail. SOLD, done deal. (That would’ve been NO SALE with your new proposed policy). I have dealt with oversize and heavy box sets going overseas, there is no way I can set up automatic shipping costs for that. In fact, my shipping overseas is on a case by case basis, due to unpredictable and often changing shipping costs. This pending change is a disaster waiting to happen. As a seller, I MUST have the ability to interact with buyers and the flexibility in calculating shipping costs, negotiating discounts, making invoicing decisions and so on… Discogs is NOT Ebay or Amazon and if you want to force it into that kind of business model, I will be looking at other options to buy/sell and I won’t bother making new submissions to the database. Better to reconsider, this is a seriously bad idea.

  • Jul 18,2020 at 04:57

    As a Canadian seller, this FAQ has just further solidified my concerns on how I will be able to continue doing business after October 1st.

    To all the users who currently use electronic transfers to avoid PayPal fees, will this be possible going forward? So many unanswered questions.

    I have reached out to discogs through several avenues days ago and have not gotten any response.

  • Jul 18,2020 at 01:54

    I welcome the changes – but the PayPal address not matching is a vital change and I hope this can be pursued as a matter of urgency.

    Yes it can be difficult to get your head around Auto shipping policies and adjusting weights and so on – but it only has to be done once – and from then on just change to reflect post office price changes.

    Doing the background work on how to run a business to make a profit is pretty much an essential part of selling on or offline.

    In the hundreds of market research projects I have done the most common responses I get from the companies I present to are:

    We tried that and it didn’t work.
    But we’ve always done it this way and it works fine.

    Unfortunately many of those companies that refused to recognize changes in consumer behavior or the changing business environment are no longer with us.

    Few individuals or companies embrace change.

  • Jul 17,2020 at 20:43

    Here is an issue that is going on with Paypal and USPS which can take away profit from sellers…on ebay right now if you ship an item by the weight THEY have determined, they are now coming back 2 weeks later and charging your account if the shipping is off by 1 or 2 ounces because of how you packed the item for shipping, this only pertains if you are printing your own labels from home…the only way to avoid that is having to stand in line at the post office and paying for shipping there, which then again is a big inconvenience for active sellers especially with the covid-19 restrictions …this just started recently with them and by Discogs looking to merge further with Paypal no doubt this will be the case here as well. You will no doubt have a ton of disgruntled sellers who may have no option but to raise prices or sell on other platforms

  • Jul 17,2020 at 20:36

    will we be able to have a shipping policy that covers say 1 or two items of the same format, but if an order is for more items, it goes to “shipping to be determined by the seller”? Like it does today if you set up such a policy? I don;t want to waste time setting up policies for any possible number and combination of items to every possible destination. Allow some flexibility. Otherwise this is a terrible decision for small sellers, we know you don’t care about us, but still.

  • Jul 17,2020 at 20:26

    “Will a deeper integration with PayPal mean that there will only be one shipping address to follow (e.g. not different shipping addresses on PayPal and in Discogs Buyer Settings)?

    This won’t be immediately addressed with the upcoming changes, but we’re aware this is an urgent issue, and we intend to address it very soon.”

    So literally the only good thing that was hopefully going to be a part of this “upgrade” and deeper integration with paypal isn’t a thing.

    thanks…

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