Helpful Tips for Buyers: Know Your Payment Options

Hello again, Discogs Community!

In my previous blog, we discussed the importance of becoming aware of a seller’s payment and shipping terms before placing an order and thus entering into a business agreement. After reading the comments, it seemed necessary to create a blog post regarding the various methods of payment made available for the seller to list in their terms. It is essential for both buyers and sellers to understand which options will offer the most protection.

Electronic commerce -aka- e-commerce payment options are preferred largely because they offer the most protection. These are businesses that have your personal accounts and information securely filed, and help individuals to make transactions online via email accounts.

E-COMMERCE OPTIONS OFFERED ON DISCOGS

PayPal: PayPal has shown to be the preferred method of payment on Discogs, and for good reason. The PayPal Buyer Protection Policy states that the customer may file a buyer complaint within 45 days if they did not receive an item or if the item they purchased was significantly not as described. Do not ever send money for a transaction as a PayPal gift. Money sent as a gift will not offer you any buyer protection.

Google Checkout: Though Google Checkout/Google Wallet is not yet as popular as PayPal, this is another viable e-commerce option. Feel free to comment on your experiences using Google Checkout.

Moneybookers (recently rebranded as Skrill): UK-based company that is similar to PayPal and Google Checkout allowing transactions to go through email addresses. Again, feel free to comment on likes or dislikes of Moneybookers.

Credit Cards: Credit cards can be used safely to pay via PayPal/e-commerce options, and more specifically can be used via the Pay Now button on the order page that goes to the seller’s PayPal account. We don’t authorize any other way to send credit card information. Do not post your credit card information directly on the order page or in emails, as this method is considered unprotected.

OTHER METHODS OF PAYMENT OFFERED ON DISCOGS

Though these methods are offered as options they are not as secure as the e-commerce options. Not only do these options provide a more direct route to your personal information, but should an issue arise it is unlikely that you will be able to receive refunds through these methods of payment. The methods listed below are offered, but not recommended.

Bank Transfer: This method of payment provides a safe and secure initial transaction. However, should a problem arise, chargebacks (refunds) are unlikely. In order to receive a refund, both account holders must have a proven identity. If the buyer or seller refuses to prove their identity, you may find yourself in a conundrum.

BIC (Bank Identifier Codes)/SWIFT (Society for Worldwide Interbank Financial Telecommunication) and IBAN (International Bank Account Number): Bank transfers provides a secure way of transferring funds bank to bank, so you can feel safe about using this method for the initial payment. IBAN is only available in a limited number of countries. I’ll reiterate, obtaining a refund through this method is highly unlikely.

Personal Check: Checks have personal information on them. They will likely have your mailing address, in addition to your bank’s routing and account numbers.

Money Order: Banks are becoming increasingly concerned about counterfeit in relation to transactions made by money orders. Many banks will not accept them and it is possible this method may phase out all together.

Cashiers Check: This is similar to a bank transfer in that you are not sending your own information. Rather this method contains your information on your bank rather than your own personal info.

Cash: Use this method at your own risk. You may want to say a little prayer if you use this method, because once it’s out of your hands then *poof*! If you send payment this way, just be sure to send it registered or insured so that you may keep track of it’s location.

Let’s summarize: E-commerce offers the most protection, should you need it, and are the methods that we recommend the most. Use all other methods at your own risk.

Remember to trust your instincts when it comes to your transactions. We want you have the assurance that your money is protected!


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4 Comments
  • Nov 2,2016 at 13:33

    @jonnystaffs Thanks for your feedback, we understand that this is very inconvenient for you. Many sellers on Discogs will accept other types of payment, apart from PayPal. Bank transfers could be an option for you maybe?

  • Nov 1,2016 at 09:57

    I’m an ESL teacher living in Russia, but I’m English. I cannot open a Russian Paypal account as I’m not a Russian citizen, also, I cannot use my English Paypal account (now deleted because it’s useless!) because I don’t use an English bank account. Why for the love of god is Paypal the only option available when trying to purchase vinyl on Discogs??? It’s 2016, bank accounts are much more secure than Paypal. What do you suggest I do? There is so much vinyl I’d like to buy, but have literally no option. It’s infuriating!

  • Sep 16,2014 at 19:22

    I don’t like paypal one single bit, that’s properly why i’m never gonna buy a record here.

  • Feb 2,2013 at 10:09

    worth noting that bank transfers are common in Europe but generally not an option in the US, as the fees are prohibitive.

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