Are you new to Discogs? Perhaps you are thinking about selling some records, CDs or cassettes on the world’s largest physical music marketplace. There are millions of completed orders each year on Discogs from sellers around the world. We’ve reached out to some of the most prolific sellers to learn about how they successfully use the platform. Below are seven of the best tips for new record sellers.
Don’t overcharge shipping; be fully transparent with prices
People dislike finding out they overpaid for something just about as much as they dislike surprise fees as they’re completing their transaction. Avoid both of these problems by disclosing all fees and shipping costs upfront, so they aren’t a surprise to your buyer later on. This will reduce your number of non-paying buyers (people who decide not to go through with the transaction after learning the shipping cost) while also increasing your amount of positive feedback. Both buyers and sellers want to be satisfied with their transactions, and this is a great way to start. We have made this as easy as possible for you by introducing a tool to set up your shipping policies. Learn more about it here.
Package your items well
It may seem somewhat obvious, but you want to be very careful with how you package your items. For shipping vinyl, consider getting cardboard record mailers, made specifically for this purpose. They can be a bit expensive upfront, but it’s much better than having to issue refunds when your records arrive damaged. You’ll want all pieces to be snug and secure in their packaging, as any movement could cause damage. Remove vinyl from their jackets, and don’t use bubble mailers or anything flimsy; even with stiffeners, your piece is much more likely to be damaged. Finally, write ‘FRAGILE – VINYL RECORD – DO NOT BEND’ on the outside of the package, for that extra bit of security. Check out our guide on how to ship vinyl records.
Communicate with your buyer at all stages
Good communication is key to providing your customers with a good buying experience. You want them to be able to ask any questions about your item before they purchase, you’ll want to let them know once you’ve shipped the item, and you’ll want to make sure they’re satisfied with their purchase. This will result in happier customers, more positive feedback, and more sales in the future. As a seller, it is important to be trustworthy and reliable. Clear and open communication with your buyers does just that.
Really, really pay attention to how you grade your vinyl
Grading vinyl, also known as determining a record’s condition, is one of the most important aspects of selling on Discogs. The grade given to the media and the sleeve not only helps determine the value of the piece, but it also helps a buyer find exactly what they’re looking for. Naturally, a buyer would be disappointed to purchase a vinyl graded as ‘Near Mint (NM or M-)’ and receive something ‘Very Good (VG)’ instead. This could result in them returning the item and leaving negative feedback for you, which will impact your reputation and how much you are able to sell in the future. Accurate grading is crucial to being a respected seller on Discogs, and doing it well will work out in your favor.
Set up an inventory control system
As you start to list more and more items for sale on Discogs, you’ll absolutely want to have some kind of inventory control system so that you can easily find your items when they sell. This could be on shelves, in boxes or online using the Discogs Collection feature. In the private notes section of your listings or in your Collection, you can write ‘Shelf 3, Box 2’ or something similar and then have this correspond to where you are keeping your media. It may take a bit to set up initially, but it will save you a ton of time in the long run. If you have multiple copies of the same piece but they are different versions or grades, it can be good to put them in separate boxes to avoid having to re-grade or shipping the customer the wrong item.
Use the notes below the ‘media condition’ to add more info
Using this section allows you to be more specific about how/why you graded a piece, how you did, and it can help give the buyer a better idea of exactly what they are purchasing. Buyers want to know as many details as possible, so using this section can increase a buyer’s trust while also making your listing stand out from others. It can also prevent problems from occurring after the sale since buyers know exactly what they are getting. Many sellers also listen to their piece, known as play grading, and note any problems here, which can be another strategy to increase buyer satisfaction and help you stand out from other sellers.
Check what prices other copies have sold for or are selling for and price accordingly
This is good advice for selling anything; you should check what other comparable pieces have sold for and price accordingly. Doing so will help you avoid getting too little for your sale, while also helping prevent your piece from staying on the market for months because it is priced too high. If you’re unsure of which price to use you should put in the higher price that you’re thinking of since you can always lower it if the item doesn’t sell. As most of you should know, Discogs is a great tool for determining the value of a vinyl record. Use public sales data to your advantage and sell more records!
If you still need help getting started you can check out our selling support articles here. Good luck selling on Discogs!