Hi all, Greetings from Discogs Community Support Team! We have some big changes coming to our Discogs Help Desk this week, and wanted to give all of the Discogs community a heads-up! A little background: We took the first steps in the process a little under two years ago, when we deprecated our proprietary support system […]
My interest in portable turntables was cultivated whilst working the Discogs stall at the Utrecht Record Fair. Occasionally, I’d see a collector walk past with some kind of device I hadn’t seen before. When someone who had one stopped at our booth for a chat, I got them to show me it. It was a […]
We are very excited to announce that Discogs is now translated into Spanish, French, German, and Italian! We are eager to make the site available in multiple languages as this will make Discogs more accessible for music-lovers across the world! We have also introduced a new feature to help everyone view the site in the […]
If you are a regular user of the Discogs forum, you probably have noticed it already: there have been some updates to our forum. With many conversations going on in the forums, it could be difficult to find the information you needed in there, or to find back threads. We therefore created a new layout […]
Won’t you please, please help me… The Discogs Community Support team is always happy to help with Marketplace and Database questions, however sometimes the answer you need may be available without needing to wait for a staff response. Here are a few tips: 1. Search our Help Documents. We have recently improved our site’s […]
Most of you probably come directly to Discogs searching to buy or sell vinyl online. But, if you were to use a search engine to track down vinyl records you would see the album’s title appended with “at Discogs”. Go ahead try it. Using this logic, here are the 10 Things We Didn’t Know Were […]
On a recent trip to the Netherlands, our Director of Operations, Chad, visited the great folks at Record Industry, got an inside look at how vinyl records are made and brought back photos. Record Industry’s pressing plant boasts 33 presses, making it one of the largest vinyl pressing plants in the world. The company is […]
Update! Since our original release on March 31st, we have received quite a number of requests to simply rearrange the order of information that appears in the subject lines, so here we go! We are planning to update the order notification subject lines in the coming weeks to display the status change of the order […]
“Where oh where can I get a shirt??!!” “I would also like a shirt!” “I think we all want shirts and stickers!” Does this sound familiar? It does to us! “Where can I get a Discogs shirt?” is the question we receive the most from our community members. In the past, music lovers could score […]
We’re very excited today to announce the full launch of our new support interface and ticket-handling system! After several weeks of beta-testing and flawless live ticket-handling, we’re looking forward to being able to use this new platform to provide even better, more efficient service to everyone in the Discogs community. While nothing has changed about […]
