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We’re Updating the Discogs Marketplace for the 2020s

Update: We hear your feedback and want to assure you that we’re taking it on board. We’ve put together our responses to some of the most commonly asked questions and concerns around the announcement. Check out the FAQs here.


With over 54 million music releases for sale in the Discogs Marketplace, it’s become the place to find pretty much any record you could ever want. To many sellers, it’s a much needed additional revenue stream or even a primary source of income (in the epic battle of record stores vs. 2020, we’re siding with record stores).

Many music sellers and buyers rely on us — not only for the love of music but also their livelihood — so we’re stepping up our commitment to our marketplace to ensure a more secure and intuitive way to buy and sell music online. By updating the marketplace, we want to make it easy and accessible for everyone to get the music they love and to maximize music discoverability.

Two points that frequently come up in conversation with buyers and sellers on Discogs is transparency around shipping costs and the checkout process (and subsequent invoices). Since the start of 2020, we’ve made a lot of improvements to our Shipping Policy editor to make adding shipping more efficient and effective for sellers, as well as more intuitively displayed to buyers. Today we want to give you a bit more context around what we’ve been building, why, and what’s coming next.

Here’s what updating the Marketplace means for you in real terms.

Clear shipping rates on every single item in the marketplace — before you Add To Cart.

If you buy anything online, you’re used to knowing exactly how much you’re expected to pay for your full order — including shipping — before checking out. Soon, you’ll get the same experience on Discogs. You’ll see full shipping costs below the sale price on every item in the marketplace.

For sellers: This means Shipping Policies will be required for every item listed in the marketplace by October 1, 2020. Sign up for a webinar on how to set up your Shipping Policies in your country and learn more about Shipping Policies here.

Pay at checkout with more security.

Breeze through the checkout process, pay immediately, and get that new find added to your Discogs Collection faster! You won’t have to wait to receive an invoice after you check out.

For sellers: No more invoices from you to the buyer, or from us to you. Receive payment from buyers straight away with fees and taxes automatically deducted. We’re consolidating our payment methods and launching a deeper integration with PayPal. You’ll be invited to make the switch soon. We’re aiming to complete this transition by October 1. Keep an eye on your inbox for news as it comes out.

Get on board with the next phase of the Discogs Marketplace.

This direction comes as a result of countless conversations with buyers and sellers on how they want to shop and sell on Discogs. We’re passionate about ensuring Discogs remains the best place for music fans to buy and sell music online. We want to thank you all for making Discogs what it is today, and we’re grateful for your support in continuing to build the premier spot for music fans online.

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125 Comments
  • Aug 13,2020 at 08:25

    This is a stupid idea. You are essentially handing PayPal a monopoly for all payment transactions. Many people in the euro zone use IBAN payment because it is free. There are no fees. There are also no tax collection issues for transactions inside the EU. If discogs forces everyone inside the EU to pay with PayPal, you are removing consumer choice, and hindering free trade. There may be grounds for a legal challenge on this basis.

    One disgusting aspect of this debacle is the language you’ve used to describe these changes, the horrible spin you’ve put on it, like it’s for our own good. One has to wade through reams of unnecessary verbiage before getting to the nitty gritty: “PayPal is compulsory and the only option”. All this sanctimonious nonsense about safety and security and the needs & desires of the customer in the text. All Utter Rubbish!! This choice is clearly not in the interests of discogs customers.

    I challenge discogs to do a poll of its users: a simple Yes/No vote on a PayPal monopoly.

  • Aug 12,2020 at 10:42

    Discogs seems to have a very clean answer to every question, just like a multinational corporation (genocide of the staving nation)

  • Aug 5,2020 at 22:35

    All this is just a major lie. Paypal has paid silly money to make sure they get a piece of all transactions on this site and they are now setting the rules on this site, not discogs and not the sellers or buyers. From now on discogs will stop listening to the fans who use this site. This is a major knife in the back on all collectors that has spent days of their lives to ad information to discogs. Before this it felt like it was a community built up by collectors now the greedy companies comes and take over and destroy it just like they did on Ebay. BUT remember THE MUSIC LOVERS built the site and can KILL it the same way they built it. Instead of just moving to another site what do you think would happen if everyone out there starting to ask titles to be removed from the database and everyone started to vote yes for removal. That would turn Discogs into an empty shell and then we could let the happy married couple (Discogs and Paypal) do the work instead. I guess the removal option will be locked from now on. Interesting rebellious thought that i doubt anyone have thought of

  • Aug 3,2020 at 17:18

    With these “updates” it always appears that little to zero research has been done concerning what users actually would like.

  • Aug 1,2020 at 12:27

    I’m not really sure what’s going on here. I know ebay no longer owns PayPal that’s why ebay is changing all the rules and I want out. I thought Discogs was the way to go…now I’m really confused.

  • Jul 29,2020 at 13:47

    We are on this specific Discogs selling platform one of the 10 largest sellers and we like the service they deliver a lot. Over here in Europe lots of people pay by free IBAN payments regulated by the EU, and we are all very pleased with that. Paypal adds not much, and surely less value than what we pay for. Reducing payment methods and not allow IBAN payments shows us that Discogs is less committed to Europe than we assumed. Currently payment methods are growing on other platforms. Go back to only one service doesn’t make sense. Buyer can now choose for paypal or for other services. You don’t serve customers by offering less payment services.

    I’m afraid most of those IBAN customers won’t register with paypal so we might be selling less through this Discogs platform. Besides that the ones going to pay with paypal will cost us extra so prices have to go up a bit. For us this means that we need to spread riscs / sales more and connect to an extra EU platform to reach those customers who prefer to pay by our EU payments methods. Why not use Adyen payment services, they are much cheaper than Paypal or local country payment services like iDeal or Sofort etc. Wo dislike these kind of paypal vendor lock-in constructions.

    But I have good experiences with Discogs listening to the community, so I think this IBAN-BANNING will not happen. And actually I want to thank Discogs that they tell us this in advance so we can spread riscs/sales over more platforms. Regards, Peter, chairman of worldwide-records

  • Jul 29,2020 at 08:24

    Why don’t you just require sellers to set up shipping costs in their Seller’s Terms like most sellers already do? This is going to be a hassle when it comes to adding insurance and will most likely force me to no longer sell outside of the U.S. Are you really going to force me to go back to eBay?

  • Jul 28,2020 at 10:28

    If this policy goes into effect, I’ll move my current inventory to eBay (along with the many, many more records I’ve held off listing) so far on Discogs.

    The current Discogs shipping policy works fine.

    If Discogs turns this into a hassle, I might as well get the hassle on eBay. At least the prices on my rare vinyl will get bid up there to cover the inconvenience.

  • Jul 27,2020 at 04:02

    As a buyer I have no problem with the current shipping situation and plenty of worries about the new one. I have almost never ordered a single item, as shipping to Australia can be expensive I only make orders if the seller has a number of items I want in order to make shipping better value, I see no advantage to having individual shipping on each item, it does not sound like an improvement.

  • Jul 26,2020 at 04:49

    ADCD-records – I agree with you on this, i think it’s very likely this is happening primarily as part of a deal with Paypal.

    Discogs slide into creepy corporate speak is also disturbing, “maximize music discoverability”.

  • Jul 24,2020 at 15:53

    Not a good idea !!!

  • Jul 24,2020 at 03:52

    My guess is that this is paypals idea from the start.

    I don´t think that you´re dumb, BUT; Mobile phone payments (called Swish in Sweden) is totally dominating the pay/recieve market here, it´s fast (seconds) and fee free.

    This is growing, you will soon be able to use this way of paying not only within your own country but within EU. News says that Belgium, Germany, Austria, Finland, Denmark, Portugal, Norway and even Switzerland that´s not in the EU will very soon join, and this is only the start.

    …..and paypal know this. They are trying to survive the best they can by binding up companies to their service. But as I said, you´re not dumb so you should have figured this out yourself.

    For me personally this is a disaster, not be able to give my customers generous combined s/h, and most of all not to be able to state s/h without the cd-case (€1.49 instead of €4.25 on one cd, even more to save on many cd,s) is going to make my business go down with 50% Using Weight is no option when Cds is stated 85 gram weighs more than 100 gram, Cardsleeves, of all sorts, are stated 80 gram, weighs 30-40 gram. The Post in Sweden has the limits 50 gram/ 100 gram etc.

    `Change the invoice´, you wrote. NO, I´m not going through all that work for each and every order, it will take too much time (just logging in to paypal every time is too much fuzz)

    I always wanted to set AUTOMATIC SHIPPING REQUIREMENT, many good things with that, but you must let us state as many s/h options as we need.

    As a couple of other sellers said:

    – WHY MEND SOMETHING THAT´S NOT BROKEN.
    – WE BUILD THIS SITE, TREAT US WITH RESPECT.
    – MANY SELLERS LEFT EBAY FOR DISCOGS.

  • Jul 24,2020 at 01:41

    As a buyer, after reading all those comments, I can only shout out „NO, discogs, do not do this!!!“ because you‘ll destroy a unique platform for those who really care about music. Why make it so difficult for sellers? I don’t mind asking about a shipping fee if it is not clear from the beginning. That is never a problem. You risk losing sellers and there will be less buyers, which would be the opposite of what you try to achieve here. I guess it won‘t be long before an alternative platform is created which will put discogs out of business sooner than you can imagine.

  • Jul 22,2020 at 23:29

    Guys, if you want the site to work like this, how about YOU do the work? Set up a set of default shipping policies for every country in the world, to every other country in the world, and let sellers alter that as needed to their own requirements?

    Alternatively, how about split the difference, and require this for domestic orders only.

  • Jul 22,2020 at 19:05

    Something I don’t think any other commenter has mentioned:

    I do flat rate shipping in the USA (1 or 100 items for the same low shipping cost) and in nearly every case can ship 2 items overseas for the same price as 1. The messages I send to buyers right after I invoice have messaging that I’ve carefully crafted over the past few years to upsell buyers, letting them know that in the USA they can order any number of additional items and incur no additional shipping cost, or overseas buyers can add a 2nd LP or CD or whatever and pay the same shipping cost for both items. I’ve been very successful with this and it’s the reason why I’ve been continually resistant to automating shipping cost which discogs has been pushing hard for at least the past year. The reasons they’ve given for doing this (less cancelled orders seems to be the big one) have always been issues that have little-to-no effect on my business, whereas the upselling has been huge for me. Please don’t fix what isn’t broken.

  • Jul 22,2020 at 17:35

    I am a small US seller (paid ~$1,000 in Discogs fees last year) and use shipping policies (based on format, not weight) for single-item orders (both domestic and international) and haven’t had issues. I charge a flat rate of $5 for multi-item domestic orders (using Media Mail) and it balances out overall with me pitching it a bit for larger orders. This gets complicated for multi-item international orders as you approach weight limits for the different pricing tiers (i.e. 8.0 oz vs 8.1 oz can make a significant difference in shipping costs) or are shipping to Canada where the price depends on the location. For international orders I would prefer to continue to manually invoice. I don’t want to have to weigh each item as I list it.

    I see several comments in the FAQ about the ability to simply cancel orders and be refunded by you. The issue, as pointed out many times in these comments, is that Paypal no longer refunds their fees for cancelled transactions. That move reminded me of when Ebay began to charge fees against shipping costs.

    Again, the ask would be to retain flexibility to do manual invoicing as a seller, especially for international orders.

  • Jul 22,2020 at 16:29

    Auto-invoicing for single items makes sense, but the hundreds of combinations of format and destination are just too vast to be contained accurately into this format. So, allow it for single-item purchases, but please keep the current policy of manual invoicing for multiple items.

  • Jul 22,2020 at 14:23

    I cannot find one comment here that is embracing the changes. Discogs contacted me to tell me I was the biggest contributor to the heavy metal listings in the world. Now I feel like they are prepping to be sold off to some corporate giant and my thousands of hours of work here was wasted time. We don’t need the corporate mindset here and we also don’t need the corporate sellers on here that wholesale to the public and chased all us “little guys” away from Ebay and Amazon. Its not broke , please don’t fix it.

  • Jul 22,2020 at 07:35

    ALL SELLERS ! MAKE A NOTE OF THIS TO YOUR BUYERS FROM NOW ON.
    – HIGHER SHIPPING COSTS BECAUSE OF LESS COMBINED SHIPPING OPTIONS.
    – NO BANK PAYMENTS, PAYPAL ONLY.
    – NO MOBILE BANK PAYMENTS.
    Also ask them to contact Discogs and protest.

  • Jul 22,2020 at 07:22

    When, due to the fragility of the Shipping Policy system, partial or full refunds have to be made to the buyer (as you have suggested in the FAQ response you have made) will Discogs be picking up the bill for the money lost to Paypal, who keep their fee?

    Do you think implementing this in the middle of a Global Pandemic, which has had some affect on Postal services, is a good idea?

  • Jul 22,2020 at 05:59

    Just about everybody has posted negative comments regarding this really & truly Bad Idea from discogs.
    And if discogs still goes through with it, it simply means they just don’t give a f**k about our responses/concerns.
    Prediction for the outcome of this Bad Idea?
    What will no doubt happen is that many of us will leave disocogs for better pastures.
    Eventually discogs will suffer from the consequences of their Bad Idea.

  • Jul 22,2020 at 02:00

    BIG NO!!! My arguments: please read all the other comments.

  • Jul 22,2020 at 01:22

    I’m mainly a BUYER – very occasionally a Seller – and I’d like to add my voice in objection to these proposed changes.

    Discogs is unique; it’s not Ebay (thank God), it’s not Amazon – it’s the closest you can get to a human interaction – something that genuinely feels like a community led global record store. Precious and Priceless – and the reason for your success.

    You can see by the weight of opposition in these comments how highly valued Discogs is and how much the community CARES.

    Paypal doesn’t CARE.

    Your Investors don’t CARE.

    Continual financial growth is just capitalist dogma and habit.

    What we’ve got trancends that. Don’t lose it all for the sake of ‘modernising’ what’s not antiquated – you’re mistaking unique and personal for out-of-date.

    The ONLY thing that feels old fashioned or iritating from a buyer’s perspective is when a seller takes days to get back with a shipping price or a response; protracting the time it takes to make the purchase.

    This can be rectified by running auto shipping alongside the existing system for those in a hurry – but not replacing it wholesale for all the reasons listed above because it can’t cover every option – we’re not a one-size-fits-all habit, so stop trying to make us one.

    Secondly, by implementing an impact-free easy-cancellation button for those buyers who get pissed off waiting for tardy sellers to respond might make them up their game a bit and improve comms where required.

    And that could work both ways with no impact on feedback – which feels too big a deal and guilt inducing for tardiness. Merely the risk of a lost sale/purchase instead…

    There is NO NEED to risk our community for the sake of automation.

    Read what your users and content providers are saying to you.

    Really LISTEN.

    We don’t want it as proposed.

    We are a COMMUNITY – not just faceless revenue generators for Paypal and Investors.

    We WILL leave – there’s clearly a living to be made from a community led digital marketplace if you’re not greedy about it – sounds like a good idea to start one up if this one becomes Sony instead of Stiff.

    Please, Discogs – as SST said back in the day – Don’t Suck Corporate Cock.

  • Jul 20,2020 at 06:14

    what happens if we all refuse to implement it?

  • Jul 20,2020 at 05:29

    Discogs! see comment by: `aavolcano´ Remember the database has been created by us. Discogs would not exist without our tireless input.

  • Jul 20,2020 at 05:23

    Agree with `HectorCollector´, always been afraid the day will come when Ebay buy Discogs and make a mess of this site too. I asked Discogs about selling without using Paypal as an option (invoices seems to be going directly through Paypal) I got a blurry answer about that, so Paypal will NOT be an OPTION later on, be sure about that.

  • Jul 20,2020 at 05:15

    Got more than 10 000 items, many of them cardsleeves, listed another one yesterday, states weight 80 gram (weighs 40) and that´s only one weight that´s far from correct, THERE´S lots of them ! So using weight is no option when you already got thousands of items (with incorrect weights stated by Discogs) listed. THIS IS A HORRIBLE IDEA BY DISCOGS !

  • Jul 20,2020 at 00:09

    Boy, all these glowing responses to your announcement. This IS going well. What does the Discogs Marketing 8-Ball suggest doing next?

  • Jul 19,2020 at 12:24

    ‘We hear your issues and can assure you we are working towards the best possible marketplace option for the needs of 2020’. Who’s needs? Please don’t assume they are mine and, to the sound of it, many sellers buyers and contributors to your wonderful site. You are hearing but are you actually listening?

  • Jul 19,2020 at 09:43

    Looks to me like preparation to sell the business to eBay, who also own PayPal.

  • Jul 19,2020 at 01:17

    If you go through with this I will probably unlist all items. Please remember your content providers building your database (it is not the big sellers)

  • Jul 19,2020 at 00:47

    I’ve been looking at setting up weight based invoicing. It make my head hurt, but for the UK, with its size based pricing, I can’t see a way of getting an accurate price for 10″ (lp or single, not a 78), without it clashing with the right price for 3 7″s. Also the right weight for 8 lps, means limiting 7s to 31 in a 2kg parcel, when I know I can get 38 in.

    Is there any chance of reviewing average weights?
    7″ singles should be 50g not 60g.
    10″s should be categorised as an lp. So should shaped 7″picture discs (which are already a bit of a problem as they are actually trimmed 12″s).

  • R.-
    Jul 18,2020 at 02:58

    there is always that moment when a site you previously loved or spent lots of time to help build, decides to do something so stupid that it tips the balance. instead of happy customers with an occasional grumble, people will just leave. it happened to myspace, it happened to ebay (and many other marketplaces that don’t exist anymore) and it seems now it’s discogs’ turn. can’t there be a law against companies trying to fix non-existing problems? literally no one asks for this or benefits from this.

  • Jul 18,2020 at 01:35

    I’ve read the Q&A. The answer for countries with varying internal postal rates is vague. Surely this policy should be delayed for those countries until there is an answer?

    A key question for me is how this will work for these types of buyer (4 variations on a theme). 1. buys now, but wants to wait for payday 2. buys now but realises they want to build up a bigger order, but due to lack of time, they can only do it if spread that over a few days or weeks 3. International dealers who add items to an order as they are listed with the aim of getting to a weight over a few weeks which gives them VFM on postage. 4. Buyers who make offers on items with offers available, so that successful offers can then merged with an order of items at a fixed price.

    Is the answer going to be that these people should not pay, because merging orders will still be possible and sellers can override automatic posting? Please spell this out, and it may also answer the question about variable postage rates.

    A further issue is paypal refunds – seeing as they no longer refund their fees. If it is my fault, I take that on the chin, but I am leaning to a policy in the future of charging 5% for any refunds which aren’t my fault. So merrily saying refunds are an answer does not quite cut it. I notice there is no mention of asking buyers for an additional payment when the system gets the postage wrong, so as well as not cutting it, it does not cut both ways.

    Please take the concerns about small amounts of money seriously. As dealers and collectors we have chosen a lifestyle where the pennies really matter.

  • Jul 17,2020 at 16:34

    Good afternoon, everyone! Happy Friday.
    We’ve spent the past several days reading your feedback and have posted an FAQ regarding these new shipping/payment policy implementations. This will be updated as needed.
    https://blog.discogs.com/en/faqs-updating-the-discogs-marketplace-for-the-2020s/

    We hope this answers some of your concerns and questions. We appreciate your input. Should you be interested in speaking directly with our Seller/Field Marketing Lead, Christopher is taking meetings all next week: https://bit.ly/MP2020SellerMeeting

  • Jul 17,2020 at 13:15

    Buyers – so if discogs go through with this, how about we start a different selling website? It would mean listing every record,cd,cassette etc again but we’ve already done it once! Remember the database has been created by us. Discogs would not exist without our tireless input. Discogs is without doubt my most visited website ever! Way more than my email or social media sites. I fucking adore it! It is something I enjoy so very much. Please, please don’t kill it for corporate gain. It has to be the most successful site of it’s kind. It’s utterly unique and very dear to countless users and contributors. Currently discogs is a beacon of light amidst a sea of corporate shitness across not only the www but also our entire lives. Every minute of every day we are pummeled by corporate greed, and power, but discogs is an escape from that. Of course there will be occasional issues and disgruntled buyers/sellers but with honest communication we can solve these. Ok, I could go on but……let me say this. I have never in my life had such a loving/giving relationship with a flipping website before. Please change for the better but not for profits. Sincerely, Aaron xx

  • Jul 17,2020 at 12:46

    Your pointing a gun at your foot Discogs, don’t pull the trigger.

  • Jul 17,2020 at 10:40

    This seems like a totally inept decision by someone who doesn’t understand why people use discogs. If I was only interested in getting sealed new releases with clearly defined shipping times and prices across the board I would just go to Amazon or Ebay. Discogs is about finding those rarities only another collector is going to have. If Discogs makes these changes, many small to medium sized sellers are not going to be able to continue doing business. This one sized fits all approach doesn’t work when you have sellers from all over the world who have totally different postal services.

    Please heed the advice of the dozens of users who have unanimously spoken out against terrible change in policy.

  • Jul 17,2020 at 04:38

    Please stop a further integration with paypal and look for alternatives. I’m fine with supporting discogs with every item that I sell, but paypal doesn’t need my money.

    There should be plenty of alternatives, including direct transfers in the European Union or countless apps in the United States.

    I understand that some buyers want to use paypal because of their buyers protection, but please leave it optional.

  • Jul 17,2020 at 04:18

    Dreadful, DREADFUL idea!
    Corporate profit driven and far and away from what Discogs is all about!
    DiscBay on it’s way!

    Will destroy half of my sales in one fell swoop, and probably cause me to move away from Discogs and look for an alternative! Is anyone thinking of setting one up? Message me now!

    Look at the reply comments to the announcement on this blog article…I couldn’t find a single positive comment!

    This is ill-conceived and will remove all personal input and flexibility from all small and medium level sellers, i.e. the ‘Lifeblood’ and ‘Backbone’ of Discogs. It will also remove the remote ‘Record Store’ feel for all the collectors out there who are not just looking for a music vending machine!

    I am very unhappy…as are all of the regular returning customers who have I already spoken with about this so far. Two out of the Seven that I’ve spoken to have already suggested circumventing the site for payment and dealing direct. I have always refused this in the past as I have believed in Discogs since I discovered it years ago and am more than happy to support the site and pay my due commission (plus the already extortionate paypal fee).
    I am now rethinking that policy.

    No-one but the huge business sellers (and paypal) want this!
    We can already opt for set shipping policy if we wish, this does not benefit us!
    The invoice/reply system is a way to interact with and work with our customers to both parties best interest.

    RECONSIDER! RECONSIDER! RECONSIDER! RECONSIDER! RECONSIDER! RECONSIDER! RECONSIDER!

  • Jul 17,2020 at 03:00

    This proposed update is not needed/wanted by small and medium sellers who make up the bulk of your customers.

    Here are four things that all sellers have wanted doing for years. Easy to implement… but do you care enough?

    1. Allow sellers to send counter offers.

    2. Rename the place Postage Cost is hidden to “Postage Costs” instead of Seller Terms.

    3. Bring back the “notes to self” field.

    4. Show monthly sales totals with and without postage cost for accounting purposes.

    Are these suggestions not modern enough for 2020?

  • Jul 17,2020 at 01:16

    ‘Archie’ [speelchecker] should read ‘Appears to be’

  • Jul 17,2020 at 01:15

    Archie appears on the surface to be a thinly veiled policy that means Discogs get paid their fee at the time of the sale, rather than having to issue a monthly invoice.

    I have shipping policies set already and they work fine, users can buy and add to their order later, then pm and get a merged invoice, how will that work?
    Is the system intelligent enough to know the users have multiple orders?
    What if I want to offer a discount to a buyer? Maybe a repeat buyer or someone I know IRL?
    If you’ve thought this through then put some meat on the bones, not some flaky blog announcement, this seriously affects sellers, the lifeblood of your site

  • Jul 17,2020 at 00:44

    One more thing to add, this will really restrict sales where the weight is over 2kg – the UK weight limit for standard Royal Mail prices. I use couriers for parcels over 2kg and prices are different for every country and can change unpredictably . Outside Europe they also change by weight. So it would only be practical to set prices for a limited number of European countries. Goodbye regular buyers in Chile, Uruguay, Japan, South Africa, Malaysia and so on.

  • Jul 16,2020 at 22:46

    Sounds like a terrible change, please reconsider this. And this is coming from someone who has only bought, never sold on the Marketplace. Buying or shipping costs have never been an issue.

  • Jul 16,2020 at 21:22

    Bizarrely ill-conceived. It’s a joke, right?

  • Jul 16,2020 at 20:18

    How would we add the weight of the mailer to the total weight. In Australia, we can send a package for $8.95 if it is under 500g, if its 501g it is $12.20. Most Single LPs with secure packaging weigh around 450-480g, but add a gatefold sleeve, poster etc and it tips it over 500g. The LPs are close to the threshold. We need to get it right. That’s my 2 cents anyway….

  • Jul 16,2020 at 17:41

    Alright, all. We hear your issues and can assure you we are working towards the best possible marketplace option for the needs of 2020. If you need support and want to talk to a real person, Discogs Field Marketing Lead Christopher is available and would like to hear your thoughts and discuss how we can help reach a solution. Christopher will also be leading the webinar mentioned in our post, so he is up to date on the forthcoming changes. To schedule a meeting, use the following link: https://discogsrepchristophermasagatani.respond.ontraport.net/

  • Jul 16,2020 at 16:08

    For all the reasons already stated, please do NOT make these changes.

  • Jul 16,2020 at 16:06

    This is a terrible idea. There is absolutely nothing wrong with the way things are set up right now. As other people have pointed out, making seller terms more visible would solve all of the supposed problems you’re trying to fix. If you’re trying to make the experience easier for buyers, there are ways you can do so without screwing over sellers.

  • Jul 16,2020 at 15:44

    that was in response to Marcipan :)

  • Jul 16,2020 at 15:43

    Couldn’t have said it any better

  • Jul 16,2020 at 15:24

    “We’re Updating the Discogs Marketplace for the 2020s”.

    We have employed a crack team of Silicon Valley E-Commerce experts (barely out of nappies, computer savvy, average number of records owned = “What’s a record?”) to overhaul our business model as it isn’t broken. Yet.

    These experts have carried out numerous studies detailing the online shopping habits of the Average Person (employed, full time, average income, average home, average car, average interests, average number of records owned – “They STILL make records?!”)

    Detailed modelling shows the Average Person values convenience above ALL. They have no interest in human interaction or communication, they just need item X to be delivered to their sofa as quickly as possible. Preferably with free returns as “it’s convenient.” They are known in the industry as the “Wall-Es”.

    The crack team have “modelled” Discog’s customer/seller interface universe and find there is enhanced scope for scalable inter-rational colonic synergies within a non-diverging partitioned business framework.

    We don’t know what it means either but the report cost a fortune so it must be good.

    We are happy that Discogs will be joining the vast ranks of bland, faceless, soulless e-commerce sites and look forward to our enhanced salaries.

    You’re welcome.

  • Jul 16,2020 at 14:26

    What a disappointment, when that effort could have been put towards things like adding pictures to listed items for sale

  • Jul 16,2020 at 13:30

    It seems you want to force us to charge postage on every item which is obviously counter productive.

    Will we still be able to offer sales incentives?

    Buy 5 items an get the cheapest free.
    FREE postage on orders over £25.
    Post 1-3 LPs for £5 or up to 25 LPs for £10

    And how do we work out postage cost for 2 CD’s a 7″ single and and a double LP or Box Set?

    How come you are so out of touch that you didn’t expect the reaction this planned update has had so far. Or do you just not care?

    There are obvious questions that you knew would be asked but have left us to stew. How very considerate of you.

  • Jul 16,2020 at 13:00

    Dear Discogs,
    You say “This direction comes as a result of countless conversations with buyers and sellers on how they want to shop and sell on Discogs”

    Well you never spoke to me or anyone commenting here. Where are your cheerleaders? Why are they not commenting on here?

    I suspect you never bothered asking small sellers and went directly to the giant sellers who have very little interest in music and who have their own websites and sell on eBay, eCrater, Bonanza and Amazon etc.

    Discogs is just another outlet for them.

    Shame that your cheerleaders are so shy. Their lack of interest in Discogs is evident by their total lack of response on this blog post yet you still pander to them and ignore the very sellers who made the site what it is today. You know they don’t care about Discogs.

    They will sell anywhere they can regardless of the postal options because they don’t want to spend time getting to know customers. They are too big to care!

    I would bet my gonads that you did not come to this conclusion by talking to collectors shops or passionate record collectors.

    There is a massive difference between buying and selling collectible items compared to new music.

  • Jul 16,2020 at 12:22

    There is nothing like Discogs on the web. Do not give up your uniqueness to please investors. Do not become an eBay clone.

    “Oh, for the wings of any bird, Other than a battery hen”.

    Stay free!

  • Jul 16,2020 at 12:17

    Terrible idea. Don’t become another eBay. Have you forgotten what it’s like to buy and sell? Discogs is the nearest you can get to going to a record shop.

    Many years ago in the 90’s I started a record shop with a business partner, he had the money & I had the knowledge… it ran for 8 years but he hated me speaking to customers about records and music. The shop became a meeting place – a social scene – people loved it and I made many friends. I explained to my partner that most customers come to chat about music and they always ended up buying or selling something. When I left the record shop it closed down within a year because he didn’t know enough about music and tried to run it alone. He couldn’t recommend anything to someone who came in the shop asking for music similar to Pink Floyd. If someone asked for Krautrock he wouldn’t know what it was. Turns out that I was the reason people kept coming back. People who love music like to talk music. Good record shops will have employees who specialize in Techno or Rock or Punk for good reason… to sell that music.

    The more automated you become the less human you become. You will be erasing the human side of Discogs selling. The very niche that made you a success. If you remove the ability to communicate before and during a sale you will be destroying the best part of a truly unique website.

    You will be the same as eBay.

    Remember that eBay sellers HATE eBay but Discogs sellers don’t hate Discogs….yet.

    I abandoned eBay when I found Discogs. I know I can sell for higher prices on eBay and can sell much faster than I can on Discogs but I chose Discogs because like so many ogger’s we refuse to jump through all the hoops and pitfalls eBay create for their sellers.

    Instead of trying to please investors think about your customers. Your sellers and their buyers. IDiscogs is doing very well for itself. There is nothing in business that says you MUST have growth.

    Be happy that you have created a wonderful community of sellers and reap the rewards for years to come. eBay never use the word COMMUNITY anymore but they used to for years. Now the seek to destroy any unity or community but censoring emails and making it a miserable chore.

    Chasing investors and growth is like chasing the Dragon.

  • Jul 16,2020 at 11:47

    Most stupid thing ever. You will let sellers run away or at least not shipping to certain countries. How can we set a price on an item when shipping domestic costs 10€ and shipping to other countries costs 60€ ?

  • Jul 16,2020 at 10:33

    It’s great that discogs wants to improve the buyers experience, but this is going to make things way more difficult for sellers. Why mandatory?

    Here’s a few major problems I am encountering

    How do I make an automatic shipping policy that takes into account the Canadian postal code I’m shipping to? You can’t.

    How do I make a shipping policy that charges different prices for a digipak as opposed to a jewel case release? You can’t.

    What if I want to charge the same for 2-4 CDs? Out of luck.

    What if an item passes the weight / dimensions threshold and you have to charge an extra fee. Out of luck.

    Why do I need a shipping policy for Estonia? What’s wrong with me checking the rates every 5 years when someone from Estonia wants a quote.

    This one size fits all approach is going to sink many small to medium sized sellers.

    Why couldn’t discogs leave well enough alone? Why can’t sellers choose whether or not they want to use automatic shipping policies.

    Signed angry seller who currently contributes 2000 – 3000 USD yearly to Discogs coffers

  • Jul 16,2020 at 10:25

    I have to admit everything is good the way it is I don’t see the problem. The only reason I like Pay-pal is for the insurance if a seller screws you, intentionally or unintentionally. Right now me buying overseas is a no-go now anyhow till everything goes back to normal shipping wise. I don’t like chewing my nails off for 2 months hoping it will get here and usually my orders of overseas are the expensive ones not available in USA.Otherwise I don’t see a prbolem that needs fixing really.

  • Jul 16,2020 at 08:20

    All these 7″ ‘shapes’ will need correcting to show their actual true size at largest dimensions of course… because they will not ship as ‘large letters’ like normal 7″ records do https://www.discogs.com/sell/list?format_desc=7“&format_desc=Shape

  • Jul 16,2020 at 07:11

    Discogs Anonymous,

    It seems that you, Discogs, has caught the virus.

    Without your life giving asset – your sellers – there will be no buyers.

    Without buyers you will wither & die.

    And you are now trying to spread this virus around.

    We are human beings not automatons.

    We converse not just click.

    Your cure is not shipping policies, no invoices, more fees, etc.

    Recovery only comes from care, attention, communication, understanding, flexibility & knowledge within our music loving Discogs community – the very community that brought it to life in the first place.

  • Jul 16,2020 at 06:10

    As someone who mostly buys on discogs I thing there is no need to change anything. The only time when I’m at loss is when a seller doesn’t give any shipping costs at all. Otherwise there never were any problems. Which will now come up – how will you automate the costs for a shipment of one box, several singles and a 10 in? This will result in a much higher shipping cost and prevent the transaction.

  • Jul 16,2020 at 05:29

    Dont do it! there is no need for this and it does not work for me

  • Jul 16,2020 at 04:00

    This is exactly why I left eBay. They basically killed my sales with postage cost on multiple items. Buy 5 LP’s and pay £5 postage on every item.

    I clearly state my postage in the comments section and in my seller terms which are not easily found. You would do better to make the seller terms easier to find. Newbies cant find it and always ask for postage cost.

    On my sales I can state the following. Buy 5 LP’s and get the cheapest free or Will POST 1-3 LPs to UK at no extra cost.

    We can not offer such sales incentives if the customers have to pay postage on every item. This will lead to more cancelled sales and the loss of fees now that PayPal no longer refund fees. In which case I would go back to selling on eBay because I can sell a lot more on eBay. I only sell on Discogs because I can generate more sales with discounts.

    If you must change something start with allowing counter offers and add the option for sales discounts when a buyer wants more than one item so we don’t have to state so in the comments section.

    Pleeeease don’t become like eBay. The money you make on £5 postage will not outweigh the losses when buyers stop buying multiple items and we are all forced back to eBay.

    I know many Discogs buyer who buy on Discogs and sell on eBay. Discogs is fine the way it is.

    If you go ahead with this enforced change without a discount option I close up shop.

    More options is the key. Not enforcement. We the sellers know what we want and know what customers want.

    Ask all your customers if they want to pay postage of every item.

    Ask sellers about having to cancel a sale in order to add to another sale… we now lose the PayPal fee when we refund! This crazy money grab was introduced in March and many sellers have not found out yet.

    Sellers would prefer to bypass PayPal and offer multiple purchase discounts and postage discounts on multiple items.

  • Jul 16,2020 at 03:51

    I’m a collector and buyer only. Before discovering discogs I only purchased my records in (physical) record stores. I used online shops for ‘research’ only. And then went to my local record store to order and buy. If they couldn’t get it, tough luck. I didn’t buy online. This changed with discogs. Now, what I cannot get in my favorite stores (and only that) I buy through this site. I cherish the possibility to get in contact with the sellers, change (expand) orders and to pay by bank transfer. My experience has, with almost every transaction, been positive. Mainly I guess because I still deal with people. Questions were answered, opinions exchanged, …
    In one word it was fun.
    If I wanted – fully automatic surprise boxes – I could as well order through amazon I guess.
    But this is NOT what I want and what got me into discogs in the first place. What is the fun in click and deliver? I might as well stream my music then. Giving a share to discogs for running this platform – great but to pay pal? No, not really.
    Right now I use discogs because it is convenient. But then again many of the people I order from have their own shops and online presence.
    I know discogs has become big. But at least pretend to still be a platform for collectors and enthusiasts who don’t mind putting in a little effort obtaining what they are looking for.
    So in short: Don’t start taking away the things that make this site worthwhile for (at least) me.

  • Jul 16,2020 at 02:53

    Dear discogs,

    The shipping cost calculation grievances can be in my opinion addressed by allowing both manual and automated calculations side by side, as it is now. Just make the automated shipping pricing more prominent, and add a filter for buyers so they can filter these two options based on their preference. Sellers will slowly get accustomed to the benefits of the automated shipping pricing.

    Honestly, there is still some work to do on the shipping policy editor. The drop-down selection is completely US-centered, and I have no way to set up, for example, shipper-specific shipping policies. (In Germany shippers e.g. differentiate pricing between to-door and to-parcelshop-nearby delivery.)

    What disturbs me is the “deeper integration with PayPal”. PayPal fees are extortionate, and I don´t understand why you are supporting one greedy payment processor at the expense of other options. (Bank transfers within EU are basically free, for example.)

    I really appreciate discogs, and I am fine with paying the discogs fee, but I see no reason stuffing another 5-10% down PayPals greedy throat. This decision can indeed only be caused by greed on your (investor’s) side, and the juicy kick-backs you are getting from PayPal.

  • Jul 16,2020 at 02:35

    I’ve already been on to say that the idea is crazy but I forgot another aspect where you cannot have an automatic shipping cost. When I do sell single records there is the factor of the price of the record you are sending. An ordinary album would ship at £3.50 P&P, but if that record was rare and valuable and the buyer has paid top price, postal insurance on the P&P I quoted would only be £20, therefore in the case of the more pricier records it would be under-insured, so the automatic postal is meaningless. And again, I quote issues with weight and bulk quantities.
    Don’t Do it Discogs. You do you’ll lose a lot of regular sellers..

  • Jul 16,2020 at 01:45

    …… this is only GREED, Discogs has always want us to use Automatic shipping cost, more sales they say (I wonder how they messure that?) and now we´re forced so they can earn more, I doubt that.

  • Jul 16,2020 at 01:37

    Discogs please reconsider, or let all sellers lime me be !!! This has always been perfect in all ways, several times I´ve thanked you for letting the site be as simple and easy to handle as it is, and now this !? For me it´s a DISASTER! for Vinyl sellers it´s maybe no big issue.

    First of all; About 50% of my Cd buyers want it shipped WITHOUT CASE to save a LOT in s/h, and because it´s good for the environment.

    Second: I got nearly 11 000 items, mostly Cds, on Discogs, some of them listed with a note in the description stating various ways of saving in s/h. I can´t go through all my listings changing this!?

    Third; A Cd (with jewelcase or Digipak) don´t always weigh the same, it differs from 50 gram to 150 gram, and the weight that is stated at each item on Discogs is seldom correct.

    Fourth; How about Cd-singles? Cardsleeves, Digipak, slim jewelcase, normal jewelcase, 3 inch ?

    This really brings me down and I might not ever re-list my items again.

    THIS IS HORRIBLE, A CATASTROPHE !

    PLEASE RECONSIDER ! PLEASE RECONSIDER ! PLEASE RECONSIDER !

  • Jul 16,2020 at 01:24

    Sorry Discogs ,
    Hopefully it will be seen in time that the shipping rules will leave many sellers, discogs have been made by collectors, we regularly put new items in the list (free info), and the next step …we ship in 3 country’s ( crossing border ) , belgie is the most expensive country for shipping international …we leave Ebay for the same reason …Paypal have too many power ….
    blackheads (lice) from the internet!

  • Jul 16,2020 at 00:40

    Very bad idea, for the many reasons described here already by others. There is no common weight for one or more items and thus no fixed shipping price. The shipping costs depend on the buyer’s preference (after communication between buyer and seller = personal aspect): with or without jewel case, more than one item combined (and e.g one with jewel case and another without), etc. etc.

  • Jul 16,2020 at 00:35

    if it ain’t broke, don’t fix it! As a seller I always send a message to the buyer together with invoice, sometimes just a thank you but some times it is necessary to explain any particularities. E.g. possible delays at shipping due to coronavirus or other factors, different packaging/cost possibilities. The contact with the buyer is necessary, there are new buyers who sometimes buy without even reading condition descriptions or are not even aware that not all things are shipped from the US(!)

    Especially the most important point to not change the system is that the grading guidelines are incomplete. LPs play different than they look. There are visible and non-visible factors affecting the quality and actual grading of a record except scratches like dust, humidity, mold, signs of use on the labels, friction with different storage material, polymerism with plastic inner sleeves, heat affected surface (visible warps and non visible sound alteration), inferior vinyl quality… and so on. All old vinyl stored in a paper for many years will have many of these factors at some smaller or bigger degree, What someone might appreciate as an excellent record for another is only VG etc , depending to different sensitivities to different problems of out imperfect loved media. Even new records unsealed will have some wear. Most sellers get by with ‘MINT’ I don’t. I am a 100% feedback score seller without neutrals (more than 1000 sales) and I feel exposed with the change. I took pride for my direct explanatory and efficient contact that is part of my customer service but now that is not even possible. I was very happy at Discogs but already looking elsewhere to sell.

    required Shipping Policies is good but Why not let seller to provide the invoice?

  • Jul 16,2020 at 00:26

    I agree with the above criticisms of this change. My business would not work without people being able to order multiple items in multiple formats. Or to build up an order over a few weeks – dealers all over the world buy from me. And postal pricing is not simple or set up with records in mind. Neither do records all weigh the same. The invoicing system is one of Discogs top three strengths, why destroy it? The current system has got me 95,000 items sold – this new system may make trading on Discogs unviable for me. Why do this, when there are actual faults which need tackling (e.g. sellers constantly relisting stock mentioned above).

    Discogs please reconsider. Why not just insist on shipping policies being in place for single items?

  • Jul 15,2020 at 23:56

    Dear Discogs-Team,
    I am collecting music since about 4 decades and selling here for several years too now.
    As many of my colleagues mentioned before, the spirit of discogs is about to decay by following the path of giants like Amazon and Ebay…The USP of discogs is and should be in the future, to keep it userbased and – even more important – personal.
    This direct contact, negotiating, sending pics, finding ways to ship more economic… getting friends even is highly risked by choosing to make the platform more “modern”…in fact i think this is just another way to push the biggest players and to get rid of all these nasty small ones like me…very sad.
    All the points about the shipping-cost-calculation-problems are of course correct – touching us here in Germany too, but not so much because – if you do not sell 100s of Vinyl in a bunch – it is quite easy to find a shipping method that works mostly accurate but still – some problems remain – especially if you are a private or small seller.
    PLEASE!!! Keep it familiar here, don´t give all the power to PayPal and do not protect only the big sellers, but especially the tiny and small ones because for many here this is their passion, hobby or biggest part of their life.
    Frankly speaking I can imagine there will be another platform soon where many of your longtime customers -> AND ALL OF US ARE YOUR CUSTOMERS <- will move from here to somewhere else.
    I did this several years ago from Ebay because it became too professional – to me too unpersonal….do not let this happen here again.
    Cheers, Sadly,
    Frank

  • Jul 15,2020 at 23:39

    It’s not only wrong, it’s downright stupid.
    Right now there are 21 (!) different ways to ship listed in the Discogs form:
    inside Germany there are “only” two – and even those TWO are NOT properly described.
    In Germany you can send your items either as a letter (tracked or untracked), which is only provided by the government (german post office) – or you can send it as a package by at least a half dozen enterprises (such as DHL, Hermes, DPD, GLS, UPS, Fed Ex).
    If you add the free shipping and the “local pick up”, you have 5 possibilities, which have all different pros and cons.
    Shipping as a letter is the cheapest & the fastest way, shipping as a package is the safest way (because the insurance is higher).
    If you have a valuable item, you might better ship it as a package (although it’s slower and more expensive).
    On the other hand the german post office is more accurate – and looses much less packages.
    What does the buyer want? Some hate specific companies – and do not want you to ship with them.
    It’s a mess – but you cannot NOT replace the communication (and negotiations) between the buyer and the seller.
    How dare you.

  • Jul 15,2020 at 21:53

    I have a strong feeling that this is NOT going to work for me.

    Is Discogs going to make it possible for me to charge my Canadian customers the correct shipping prices for each and every postal code in my country? That is how Canada Post works. Prices for shipping are based on a postal code. It can cost $10 more to ship 1x LP to a remote location the other side of the country than to ship within Toronto where I live or to Montreal, Quebec. If you cannot do the proper postage calculations for Canadian locations this is NOT going to work for me. It means I’d have to have flat rates for the entire country and I’d have to charge a lot more to my local customers (I have lots) to cover costs for shipping across the country.

    As for the USA… Canada Post has posted rates that include the entire country up to 2KG (approx. 6x single LPs). Fine. If the order weight is above that, postage cost is based on ZIP CODE. What are you going to do about THAT?

    As for 7″ singles and CDs without cases. I can charge a LETTER mail rate for up to two together, but if a CD has a jewel case, I have to charge calculated rates by postal code. Guess you cannot handle that either.

    This is going to hurt my Canadian sales and they are a big part of my business!

    Shipments outside of Canada…
    I send via the cheap Canada Post SMALL PACKET AIR for packages up to 2KG UNLESS the cost of the item(s) is over a certain value (based on specific countries), and then I ship via a tracked method which is much more expensive. How is your system going to handle THAT? On eBay, postage costs/methods can be customized for EACH and EVERY item making sure it is the CORRECT cost for the item selling. It doesn’t sound like DISCOGS will be doing that so that is another MAJOR problem.

    Has Discogs actually looked at postal costs and systems for EVERY specific country that sells here? It doesn’t seem like it.

    I could go on… but I won’t. I think you seriously need to give this a re-think. Talk to your SELLERS. Sellers in EVERY COUNTRY and what THEY need in order to use your shipping calculator BEFORE you implement a new system, because what you are offering now does NOT work for me here in Canada shipping worldwide.

  • Jul 15,2020 at 19:37

    I’m a frequent buyer here on Discogs, and was thinking of starting to sell as well, but this change would absolutely deter me from doing so. Like Richgatkow, I am also in the great white north, and when I started to investigate shipping costs for 12″ records in Canada, I discovered almost right away that there are huge variances not just from city to city or province to province, but even within many of our provinces. Canada Post domestic rates vary so much that, outside of a few select cities, I could only sell here if I had the option to send an invoice, because there is no way I could look up thousands of postal codes to create shipping rates upfront (and that’s assuming Discogs could facilitate shipping rates based on buyers’ postal codes, and not just their country or province/state). As others have said, my only option would be to inflate my shipping rates to compensate for this, which would make it that much harder to sell here. Finally, as a buyer with over 400 purchases on this site, I don’t want it to be like Amazon or E-Bay; I like the interaction with sellers, and having the option of requesting CDs or cassettes without cases to save on shipping. Bottom line, if I want the check-out “convenience” of those other online giants, I would just shop there. Discogs is a special place that operates on a much more human scale, and I hope it stays that way.

  • Jul 15,2020 at 19:05

    I’m from Brazil and all the CDs I buy here on discogs, I request that the seller send without the jewelcases to decrease shipping costs. If I can no longer negotiate the shipping cost with the seller, it will become impossible for me to keep buying here.

  • Jul 15,2020 at 18:39

    This is just wrong – on every level.

  • Jul 15,2020 at 17:58

    yup, and we should note, when ebay made changes like this 10 or so years ago, then it just became mostly a place overrun with cheap crap. I stopped selling there because of this (and the fees of course) and largely stopped buying there too.

    Discogs has a specialty market, and should treat it specially. There are definite improvements that can be made, but becoming more like ebay or amazon is not one of them.

  • Jul 15,2020 at 17:43

    Every order I receive that involves multiple items requires customization and different factors for packaging/materials used (for maximum protection of items being sent) that effects the total price of shipping for each parcel, which I attempt to keep as low as is reasonably possible. This new automated price/shipping system is guaranteed to automatically overcharge customers who order two or more items from me. Once again a company that is already making an absolute fortune each and every day just has to go and “fix” a “problem” this is guaranteed to only make things worse for the seller (and the buyer seeing overcharged shipping rates that we as sellers would never wind up charging the buyer in the end of an individually customized transaction.) The only thing that can save me (and many other sellers) from this oncoming disaster is to have an “opt out” function so that I (and others) can continue operating in the manner in which we have done so all these years (and let the customers decide whether they want to patronize us or not.)

  • Jul 15,2020 at 16:32

    It would be most helpful if Discogs could address and reply to all these considered points.

    Is there any chance of that happening?

    I agree strongly with many (most) of the points raised above, I support the idea that “There should be an ‘opt-out of automated shipping and communicate with seller’ option.” This sure won’t solve all but would feel like some sort of concession to all the wonderful collectors who helped build up this site.

    I really do think I’ll miss the lessening interactions, that was a real cool part, a nice similarity with the socialness of record stores, ahh man such a shame if that all goes.

  • Jul 15,2020 at 16:02

    As a buyer I would contact the seller and ask them, “How much to ship to this address?” They would reply and I would say please ship it or no thank you. If it’s not broken don’t “fix it”.

  • Jul 15,2020 at 16:01

    Sorry but I have to add that I believe this to be a bad idea too.

    * Recently I had an order for 6 x CD singles to the US from UK. One parcel would have cost £15.00 shipping. Splitting it into 2 came to £10.60. Happy customer!

    * For above, see also multi-format orders where sometimes it’s just more straightforward to package separately.

    * Around a quarter of my UK customers are happy to pay me outside of Paypal. Not everyone has it and not everyone wants to use it. Some people are fundamentally against lining the pockets of the same old multi-nationals ALL the time.

    * As both parties are protected by Royal Mail’s Tracked Services I often offer a 50% discount on the extra the service costs. Happy customer!

    * Paypal no longer give credit for refunds/partial refunds. If I am pushed to receive Paypal on EVERY order and I start to incur losses due to any of the various reasons that can happen (either caused by buyer OR seller) then I will have to consider removing my entire inventory and start listing again from scratch, only listing as I get time to check each item for grade/inventory because I will need to minimise my losses to Paypal.

    * Discogs is not Amazon. Discogs customers are not the same as Amazon customers. Most Discogs customers are discerning music lovers who want a personal AND professional service. I believe they do not want to be treated like they have entered a virtual Walmart.

  • Jul 15,2020 at 15:08

    Pandora’s box, can of worms, call it what you want, this is just a terrible idea. I spent so much time an energy working on this site as a contributor and a seller. I do feel that this move is pushing me out. Is this Discogs endgame? It truly is a sad day which requires reflection…….

  • Jul 15,2020 at 15:06

    …damn – looks like discogs will take the same stupid direction as ebay did a decade earlier! Messin’ up a good and simple thing to make it fit the requirements of the commercial mega-sellers.

  • Jul 15,2020 at 15:05

    This sounds like it might work against those sellers who do not take Paypal…like us! Not happy.

    About one third of our business is made up of international sales. Paypal slugs super-high fees on international transactions as well as domestic sales (in Australia). If forced down the Paypal route we would need to increase our sales prices by 20% to 25% in order to keep the same margins. This additional cost goes directly into the pockets of a greedy corporation.

    If Paypal becomes the only payment method, we will most likely pull out of Discogs rather than capitulate to something that does not sit well with our work and community ethos.

    Sad.

  • Jul 15,2020 at 14:39

    I hope that Discogs is going to make adjustments to this policy as the need arises.

    My primary concern is that, I think that I have everything covered in my Shipping Policy but not 100% sure if all my box sets are covered. I don’t put a price or mark as 1 or 2 because I would ship heavier items Media Mail in US and give shipping options to international customers.

    Also, there is no way to have a one size fits all for customers that order 5 or more in the US or 3 or more items on international orders. Customers may want to ship some items without cases and trays to save on shipping. Also, all items will need to be pulled before a shipping price could be added.

    So, how about customers who do not make payment right away? Will sellers know about them and/or will order be automatically cancelled after 5-7 days?

  • Jul 15,2020 at 14:35

    I feel compelled to lend voice to the pleas you reconsider this move. Nearly every comment here more than adequately makes the case, so there’s no need to repeat. But had I a vote on these proposed changes, it would be “no.”

  • Jul 15,2020 at 14:35

    I need to speak to someone at Discogs regarding this. The current shipping options is not gonna work well in the future with your suggestions. Please hit me back Discogs so we can discuss this. I’m a seller with almost 20 000 items

  • Jul 15,2020 at 14:23

    I don’t know the weight + size of the total package before the order.
    Shipping costs from different shipping companies depending on destination and size + weight and type of order.
    .. and much much more reasons – see other users.

  • Jul 15,2020 at 14:06

    Standardisation is a poor idea for a specialist site as this. Please consider allowing choice to sellers. Most sellers are collectors. Most collectors are big buyers. Most Discogs members are both buyers and sellers so the interests of both parties are synonymous unlike ebay. Please take note of the some of the comments above because if they are in way representative of this sites member’s opinions, you are in danger of pushing business to where people might choose ebay or similar, as the advantages of the alternative have been considerably eroded.

  • Jul 15,2020 at 14:02

    I can only add to what has already been written by other sellers this is a completely wrongheaded move and completely disrupts the market place for all the reasons mentioned above. Sellers will be forced to charge the maximum possible shipping fee to allow for cancelled orders and lack of Paypal refunds, and this will result in much reduced activity and less commission for Discogs. Can’t you see that? Please re-think this.

  • Jul 15,2020 at 13:48

    Letting users fill the database for years and create a platform for record collectors and as USP add a human factor to buying and selling records and then suddenly it becomes and automated money factory without human contact whatsoever. I can see a new website with reference to the Discogs item number + condition of item + price and off we go! You guys are throwing away your own USP & business without seeing it.

  • Jul 15,2020 at 13:48

    As a buyer, I can’t pretend I’m a big spender on here (or anywhere… sigh) but I really hope there’ll be payment options besides PayPal. Those guys are the worst! I’ll use them if forced to, but it’s not ideal.

    I do appreciate Discogs trying to streamline the buying process. However, I hope you’ll listen to sellers’ concerns. I’ve found Discogs sellers to be the finest anywhere in terms of honesty, quality, and service; and I’m inclined to trust their opinions on this matter.

  • Jul 15,2020 at 13:37

    most stupid move ever! the list of future problems is endless:

    – you don’t know the weight of the package material
    – combined shipping unknown weight
    – discount for previous customers
    – Discount because alternative record
    – customers who pay later because of paycheck but buy now
    – shipping costs from different shipping companies depending on destination and size of order
    – because of corona there are extra charges
    – packages get lost and refund, gone paypal provision, not with bank/wire transfer
    – friends/family option paypal not available anymore
    – paypal provision is a loss after canceling of order
    – No contact with other users anymore about music
    – records gets damaged while handling or grading was not ok, gone paypal provision
    – paying with bank/wire transfer is gone
    – paypal sucks in a lot of countries
    – wrong grading, discount? no way, buyer already payed, refund, gone paypal provision

    Made this list in 3 minutes, if i work another hour on it, it will be much longer and longer and endless….

    THIS IS JUST A DECISION MADE FOR THE FUTURE BENEFIT OF THE OWNERS OF DISCOGS (MORE MONEY OR SELLING DISCOGS ITSELF)
    THERE IS NOWHERE A DISCUSSION TO BE FOUND ABOUT THIS OR A POLL ASKING THE SELLERS/BUYERS ABOUT THIS, IT COMES SUDDENLY FROM NOWHERE, YOU GUYS TALKED WITH NOBODY ABOUT THIS, THIS IS PLAIN LYING IN THE WIDE OPEN.

    THIS IS THE END OF MY BUSINESS!!!

  • Jul 15,2020 at 13:18

    Well, I guess I’ll be the odd man out. I for one am glad to see these changes. This is retail standard. I’ve never shopped or sold on a site that sends invoices (outside of B2B). I was stymied to learn that Discogs requires casual buyers to navigate an invoice exchange. We’ve had several new-to-Discogs customers we’ve had to walk through the process. Most of them were bewildered at the experience. Immediate payment is expected wherever you shop for consumer goods, online or off.

    However, and I’ll play the devil’s advocate here, I believe that Discogs is currently home to many collectors that are trading from their personal collection. I can see how this will add a burden to their workflow as it requires more of an upfront effort and removes flexibility. Shipping costs are constantly changing. We have to monitor these changes and update our policies two or three times a year. Allowing sellers to quote shipping prices on the fly is definitely a big convenience. However, and let me just take these horns off, it’s a convenience for the sellers not the buyers. Discogs is making the correct move towards buyer convenience. This will increase sales in both the short and long term as well as increase their market share.

    We have run our own site in the (distant) past and it’s not easy. It takes a huge commitment far above just selling stuff. Aligning yourself with industry standards is a way to survive. Thank you Discogs for looking out for our best interests by looking out for yours!

  • Jul 15,2020 at 13:18

    Ill conceived Americanism – if and when this comes about then I’m ditching Discogs for pastures new!

  • Jul 15,2020 at 13:05

    One additional point – you could provide a halfway house for sellers for the issues i previously listed

    i.e. for single orders this is done via auto calculation, however multiple combined orders are still generated on an invoice basis.

    Customer X places order #1 one item of £10 + £4.90 P&P

    Customer X then places order #2 with 10 items adding upto £40.00 + £8.90 P&P

    Before payment of each customer is presented with a combine order option – this then allows the seller to modify the order to provide the custom combined cost for shipping & ideally a % discount on order value for either return customer or bulk order.

    My 2pence

  • Jul 15,2020 at 13:04

    Joining the chorus of sellers who HATE that these changes are becoming mandatory.

    The conversations I have with buyers PRE-SALE are valuable, and contribute to my high feedback %. Instant payment makes sense when selling new items, not used, one-of-a-kind items.

    1) I get a lot of photo requests before the sale. To weed out the time-wasters, I ask that they order the record first. Then I reinspect, take photos, record audio samples, communicate with the buyer everything I can see about the record. Then, AND ONLY THEN do I ask for their money.

    2) If I can’t find a record in the warehouse, and have to cancel the order, at least I’ve not been holding on to the buyer’s money in the meantime.

    3) I have been offering free media mail shipping at $50. Easy to put in a zero. Just today I gave free shipping to a buyer of a $49.99 record. How do I do this in the new system?

    4) Whenever I ship a jewelbox CD internationally, I ask if the buyer wants to save money by shipping it flat. That option’s gone.

    5) I tell international buyers that I can ship 2LPs for the same price as one. Gone.

    Please listen to your sellers and DO NOT make these changes mandatory!

  • Jul 15,2020 at 13:02

    The automatic shipping costs are a terrible move. It removes flexibility for both buyers & sellers. For example a buyer can order 3 albums weighing 300gms each for same First Class cost in UK, if however, they order 3 (1 @ 300gms & 2 @ 400gms) this is no longer the same cost to post. The individual prices would remain the same however. Expect business to be far more difficult to complete once you remove the individuality of each transaction. Once size fits all doesn’t work with multiple album sales.

  • Jul 15,2020 at 12:59

    This will NOT work for Canadian sellers working with Canadian buyers! For example, shipping one 12″ vinyl record from Montreal to Toronto does NOT cost the same as shipping the exact same item from Montreal to Vancouver! There is close to a $5.00 difference! How will this be addressed??

  • Jul 15,2020 at 12:54

    I think this is going to cause an amount of frustration to your sellers….. you have solve a problem that does not exist for me.

    There are common issues that most sellers encounter:
    – Multi item discounts
    – Reduced postage option due to location
    – Regional variance for particular UK postcodes for certain couriers
    – Allowing pass on of shipping service discounts on the day (based on offers from couriers)
    – Custom insurance coverage
    – Discount on item without using ‘make offer’
    – Discount for a return customer without using ‘make offer’ option
    – Mixed format shipping calculation including the variable packaging costs
    – Poor want list presentation where some sellers keep modifying their price by a single penny to appear again; users should be able to filter out this ‘poor seller practice’ items from appearing in the new listing notifications
    – Non paypal payment; e.g. collection, bitcoin or other crypto
    – Customers that make many separate orders to combine into single final purchase over a period of days or weeks
    – With respects to shipping I probably only use the auto calculation 50% of the time

    I’m sure there are many more: in summary I do not see this as a beneficial update on the face of it as it addresses non of the usability issues I have experienced and will add a new depth of shipping complications which doesnt suggest there is an override option,

    I’m guessing this will slow my listings and probably cause lower sales by hiking shipping costs to take ‘worst case costs’ to avoid making a shipping cost loss from errors.

    Thanks for not addressing any single issue I have raised RFEs regarding to smooth the seller process.

  • Jul 15,2020 at 12:52

    Very bad updates.
    1. What about combined shipping?
    2. From July 2020 paypal cancel payment from russian buyers to russian sellers, the payment will available only to the foreighn sellers. And how buyers from Russia will purchase from sellers from Russia via discogs?
    Were you thinking or not?

  • Jul 15,2020 at 12:40

    Really BAD move. In certain countries like mine, shipping costs are not linear to weight, but they have step increases, so you can play with stiffeners and packaging and save real money to buyers. We can say goodbye to that using your shipping policies.
    Also, what about bank transfer payments? Also goodbye to them? We all have to go through Paypal?
    Shipping policies and automatic payments may be the right move on your book, certainly not in mine.

  • Jul 15,2020 at 12:37

    In my opinion this is not a good idea. Especially for little seller who treat shipment case by case.
    I agree with the common negative opinion here in the comments.

  • Jul 15,2020 at 12:37

    Oh yeah, any news on ability to do storewide discounts?

  • Jul 15,2020 at 12:33

    First you launched a less functional app (still no link to discogs.com – which was heavily used by sellers). And now a deeper connection to PP which is a service I avoid rather than embrace!

    How will we know about sales when no invoices are sent? From a PP email message alone?

    This is poorly designed. I’m really bummed as I think DC is a great service and sell exclusively on here!!

  • Jul 15,2020 at 10:44

    Ok…i can understand the continued development needed to make the site better BUT…. i worry about the closer relationship with Paypal…. which is OWNED by flea-bay… if flea-bay don’t already own Discogs…. they soon will… as this site takes more and more of their market share of online music sales.
    I have mentioned this before to the people who run this site… they should ring-fence this business and set up their OWN payment system and currency… call it Discogs dollars.. whatever… bin Paypal.

    Everybody looking forward to being told what to charge and do?… i total understand the need for all cost being upfront and clearly shown…. but just let the marketplace decide.

  • Jul 15,2020 at 10:27

    Please change whatever is necessary to stop certain sellers from listing everything as New to spam my want list notice, every single day. Sedona Antiques – you are annoying!

  • Jul 15,2020 at 09:27

    I don’t believe that this is a good move, except for discogs & paypal. Similar thing was done on ebay and I don’t like it at all. It leads you like a blind person to do what ebay/paypal want, not what I want. Furthermore, I hope that discogs is taking into account that the shipping costs vary from country to country, from shipping company to shipping company, and from the amount of records ordered. How is discogs planning to deal with this issue? I doubt that that’s even possible. I have trouble figuring the correct shipping costs as it is. I have to do it individually for each order – depending on the country and the number of records ordered…
    I hope that discogs is taking all this into account. I also hope that someone who can make executive decisions is reading these comments, and thinking about what we are writing here. Lastly, I sincerely hope that everything will work out as it’s supposed to, but honestly I doubt it, and I believe that this decision is not made for the benefit of us as community members and customers, but for the benefit of discogs and paypal. Sorry … I hope you’ll prove me wrong.

  • Jul 15,2020 at 08:47

    As with most discogs updates, totally unwanted and ill conceived and most likely to be poorly implemented as well.

    No doubt discogs be refunding sellers paypal fees when buyers have second thoughts?

    Only way to cover yourself as seller is to hike shipping prices massively. Then link to your own site telling buyers that far cheaper shipping deals can be found there…

  • Jul 15,2020 at 08:42

    Big problem when making updates is that only customers that are dissatisfied make contact and suggest improvements. For me, those updates adds nothing, and removes quite a lot.

    As a buyer, I really would like to place an order and browse through the seller inventory to find additional stuff. As a seller, I want the same for my customers.

    Also, it’s great to have the ability to let customers wait with payment until for example payday. Now there most probably will be a surge in orders around the end of the month.

    And what about not using paypal? I have customers that dont want to use it, for good reasons. Will they still be able to shop?

    So to summarise, this is not good.

  • Jul 15,2020 at 08:06

    the other features we actually need are the ability to have a sale, give a discount, counter offers, etc.

  • Jul 15,2020 at 08:06

    We need the integration with paypal shipping addresses for sure, and the splitting of payments/fees will be nice. but the mandatory shipping policies wil lbe a drag and probably reduce international sales by a lot.

  • Jul 15,2020 at 07:37

    from the buyer side; you need to allow for a two tiered wantlist.: where you can identify and sort out your priority wants in the incoming “mail’: a red check mark box that will be flagged in incoming mail.or,better, the ability to pull some items out of the notification list without deleting from the master list. (switch items in and out)
    another idea: a tab for maximum price willing to pay

  • Jul 15,2020 at 07:33

    I buy tons of music on Discogs to take advantage of my favorite sellers’ combined shipping policies and put together orders over the course of days or weeks (as the sellers allow). If those functionalities are removed, I won’t be buying anything on Discogs anymore, plain and simple.

  • Jul 15,2020 at 06:52

    Yea, this policy is something of a disaster. Rethink needed. Nice photo of someone logging the Bernadette Bascom released that I desiged and pressed though. Ha.

  • Jul 15,2020 at 05:14

    I must agree with the general concensus. I like to opffer discounted postage rates for buyers who purchase more than one item, and there is also an issue for the packing element which is unknown, in the case of multiple purchases, what level of P&P is required. I currently state P&P rates for UK only and add that I can reduce for multiple buys, but how if the invoice procedure disappears. This looks like a solution that sadly benefits Discogs only and not the seller, or even the buyer for that matter if sellers move to other formats. An ill thought out move.

  • Jul 15,2020 at 02:50

    Sactracks makes a very good point about the cost of shipping for an order containing multiple formats. There should be an ‘opt-out of automated shipping and communicate with seller’ option on the order page.

  • Jul 14,2020 at 19:47

    Can you please explain how this will work when a buyer is purchasing multiple items? What about multiple formats? Say the shipping (including packaging) on a single LP is $10 and the shipping (including packaging) on a single CD is $4. If I sent them separately I would charge $14; however if I sent them together in one package, it may only cost $10 or $11. Will Discogs automatically add all the shipping amounts together? Will it add all the weights together if only using the weight method? Please advise how the system will address this.

  • Jul 14,2020 at 19:28

    Not only that, so now I am NOT able to over customers cheaper rates for NOT having the jewel cases shipped with CDs etc. etc. As a platinum seller I would have really appreciated if you’ll had contacted me about this as to why I don’t have shipping policies enabled before enabling this policy. I get it, you’ll are tired of the new users complaining about how the site is confusing but the shipping policies suck for overseas shipping. There is NO way to account for packaging and I have to enter each bracket manually. Why can’t you’ll let me set a weight for the mailer as well as a handling fee and then just use the USPS API’s like everybody else to generate the prices for overseas customers. Why do I have to spend 4+ hours figuring this crap out?

  • Jul 14,2020 at 11:42

    RE: “Shipping Policies will be required for every item listed in the marketplace by October 1, 2020”

    You guys are aware that in times of all the, you know, COVID-19 (has been in the news recently) related LIMITATIONS of AVAILABLE SHIPPING DESTINATIONS by postal companies all over the world, setting up mandatory “Shipping Policies” will be a frickin’ MOVING TARGET for every other day?!
    Thank you for NOTHING!

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